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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,120 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,120 reviews

August 28, 2026

Nice, clean and Norma was kind and friendly I will recommend this dealership. And the refreshments are great! More

by Mitchellt2306
Recommend Dealer
Yes
Employees Worked With
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
Aug 29, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hearing that Norma’s friendly approach and our clean facility made your service visit so comfortable is rewarding. We appreciate you recommending our dealership and are glad the refreshments added to a pleasant experience during the service on your Lincoln Navigator. Jeff Samp General Sales Manager 262-225-9010

August 27, 2026

Guy in the service department was awesome, but the mechanic screwed up! They left the oil filler cap next to my windshield wipers and oil misted out of the valve cover all over everything on the drive More

by MARK97564
Recommend Dealer
No
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Sep 01, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

August 26, 2026

Free service shuttle service should not be offered as it very inefficient. Contract with Uber. More

by Debothdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

August 26, 2026

Prompt service. Good documentation of services rendered. Friendly service advisor Customer waiting area was nice. More

by erstremlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the five-star rating and for highlighting our prompt service, clear documentation, and comfortable waiting area. We’re glad our advisor’s friendly approach made your Ford Escape service more comfortable. Jeff Samp General Sales Manager 262-225-9010

August 25, 2026

Professional and personal. Done Tim was very helpful in explaining the recall. He then put it in layman's terms that I would understand and why it was important. More

by pbuehler77
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Aug 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Your mention of Tim’s clear, personal explanation of the recall on your F-250 highlights how our service department prioritizes transparency. Knowing that you felt our service combined expertise with a personal touch means a lot to our team. Jeff Samp General Sales Manager 262-225-9010

August 25, 2026

Very nice, courteous and professional Very nice, courteous and professional. The car looks great from the detailing work they did I would highly recommend. More

by mojoringo
Recommend Dealer
Yes
Employees Worked With
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
Aug 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hearing that you found our team polite and skilled means a lot to our service department. Our team is pleased we could detail your Lincoln Nautilus and leave it looking its best. Thank you for recommending us. Jeff Samp General Sales Manager 262-225-9010

August 25, 2026

Quick service, friendly service writers Quality products, clean waiting room , good selection of snacks More

by CHRISTINAARROWSMITHFISCHER30
Recommend Dealer
Yes
Employees Worked With
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
Aug 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing the service on your Explorer was quick, courtesy of our welcoming team, and that our waiting area stocked with quality products and snacks enhanced your visit is rewarding. Jeff Samp General Sales Manager 262-225-9010

August 24, 2026

Everytime I come to Boucher Dealership I have a very Good Experience with the Service Department with Angelo and Sales Department with Zack, that's in Sales . ???????? More

by Nelsonck.cn
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Aug 24, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing you consistently enjoy visits with Angelo in our service department and our sales team is rewarding. We look forward to supporting you again with your F-150. Jeff Samp General Sales Manager 262-225-9010

August 24, 2026

Tim Nolan was fantastic! He was not pushy and was a normal guy. Best car buying experience I have had. More

by NSIMPSON013187
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Mayen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re glad your Expedition Max purchase felt comfortable and pressure-free. Hearing that Timothy was easygoing and not pushy means a lot to our sales team. Jeff Samp General Sales Manager 262-225-9010

August 24, 2026

It was a great experience I gave you one already No Ok now this is annoying More

by KKUCHTA07
Recommend Dealer
Yes
Aug 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford of Menomonee Falls are glad to have you as a customer. Jeff Samp General Sales Manager 262-225-9010

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