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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
2,024 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 2,024 reviews

August 12, 2026

Okay Everything was okay ! ! And I love your new facility. AND I LOVE YOUR NEW WAITING ROOM. More

by CEODOM62
Recommend Dealer
Yes
Aug 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad you enjoyed our new facility and waiting room. Knowing that the space made your Ford Escape service more comfortable means a lot to our service team. Jeff Samp General Sales Manager 262-225-9010

August 12, 2026

Very accommodating process to help with the safety recall update for the synch screen repair. More

by Dkanderson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mobile technician
Aug 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing the recall update process felt accommodating means a lot to our service team. We’re glad we could complete the recall update on your Ford Explorer’s SYNC screen smoothly. Jeff Samp General Sales Manager 262-225-9010

August 12, 2026

I had a half hour appointment that took two hours. There was no communication as to what was going on. Angelo was too busy, Norma helped get me set up and a different guy came to get me when the truck More

by Tanyakrznarich
Recommend Dealer
No
Employees Worked With
Angelo Gagliano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Aug 15, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your review, Tanya. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jeff Samp General Sales Manager 262-225-9010

August 11, 2026

After being told by a different dealership we needed a new engine in our motorhome, Boucher was much more thorough and found that all we needed were some fairly minor parts replaced. Our service contact, More

by joepatack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ? Clay
Aug 11, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Your mention of Charles keeping you informed throughout the repairs shows how much our service department values clear communication. Our team is pleased we could conduct a thorough inspection of your Ford motorhome and replace only the necessary parts. Knowing you felt well cared for throughout the process means a great deal to us. Jeff Samp General Sales Manager 262-225-9010

August 10, 2026

The job was done in a short amount of time The employees were friendly as I was waiting More

by Lkeslin4
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Aug 10, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing the work on your Escape was completed so quickly is rewarding. Hearing that our team was friendly while you waited means a lot to our service department. Jeff Samp General Sales Manager 262-225-9010

August 09, 2026

Very kind and responsive phone calls. appreciate being given a direct line! service was also quick. Wish the actual part prices were more reflective of me buying the part at the dealershi More

by S9northrup
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Aug 09, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Jeff Samp General Sales Manager 262-225-9010

August 09, 2026

Everyone was kind and knowledgeable For purchasing a car, it was a positive experience with efficiency. More

by Jodi
Recommend Dealer
Yes
Employees Worked With
John Hassell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hassell
Aug 09, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing your purchase experience of the used Ford Explorer felt efficient and positive means a lot to our team. We appreciate your recognition of our kindness and expertise. Jeff Samp General Sales Manager 262-225-9010

August 07, 2026

The dealership was very good at communicating during the day with what was happening with my vehicle and provided video as well More

by amber_stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Your mention of our daily video updates reflects how we aim for clear communication during the service on your Explorer. Hearing that it kept you in the loop means a lot to our service team. Jeff Samp General Sales Manager 262-225-9010

August 06, 2026

Experience was not good. No new mileage sticker, left the old one. Seat left with plastic on and adjusted to the highest and most forward setting. Paper mat left on floor. Pe More

by TONY@RISEANDSHINEWI
Recommend Dealer
No
Employees Worked With
Norma Ocasio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Ocasio
Aug 12, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Tony, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Jeff Samp General Sales Manager 262-225-9010

August 06, 2026

Dealership has been thorough, courteous and not overly aggressive ! Service has been excellent staff always courteous and professional @ More

by masears622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Bey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tia Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Knowing you found our service department thorough and respectful means a lot to our team, and we appreciate your five-star rating. We’re glad your Ford Mustang is in good hands. Jeff Samp General Sales Manager 262-225-9010