Gordie Boucher Ford of Menomonee Falls

There was a problem with oil spilling on parts it shouldn't. We brought it back in and it was resolved/cleaned up. Bri took of the Ford pass rewards issue so I didn't have to. Thank you! shouldn't. We brought it back in and it was resolved/cleaned up. Bri took of the Ford pass rewards issue so I didn't have to. Thank you! More

Positive Purchase I recently purchased a 2020 Explorer ST with Joe as the sales rep. He was thorough and a pleasure to do business with. The price and trade-in offers I recently purchased a 2020 Explorer ST with Joe as the sales rep. He was thorough and a pleasure to do business with. The price and trade-in offers were very fair and acceptable. Completing the paperwork process with Laura was very quick. Overall, a very good experience. More

fast and complete I have always feel sure that all services I asked for are done when I pick up my car. This has to continue for me to frequent Gordi Boucher. A person I have always feel sure that all services I asked for are done when I pick up my car. This has to continue for me to frequent Gordi Boucher. A person needs to know for example my tires did get rotated as they are supposed to.with the works. More

Excellent service both personal and informative. I’ve dealt with Gordie Boucher for over 10 years and I don’t have anything bad to say only very good reasons why I still deal with them. The people go I’ve dealt with Gordie Boucher for over 10 years and I don’t have anything bad to say only very good reasons why I still deal with them. The people go out of their way to help you and over and beyond in some respects. I’m happy to be a customer of the Menomonee Falls Wisconsin location and especially having JOE JUBRAN be my sales rep for all these years. He’s one in a million. THANKS JOE !!!! More

Always have had a good relationship with Boucher. I bought my truck at Boucher and it changed my negative viewpoint of car dealerships. Will probably by my next vehicle there. bought my truck at Boucher and it changed my negative viewpoint of car dealerships. Will probably by my next vehicle there. More

They are always prompt and on time with their Service very informative if there is any work to be done. Have a very nice waiting room very informative if there is any work to be done. Have a very nice waiting room More

I love my car and all theHelp you gaveMeTo setting it I love my car and all the Help you gave Me To setting it up. Ever one was very and knowledgeable when both telling me and showing me the different I love my car and all the Help you gave Me To setting it up. Ever one was very and knowledgeable when both telling me and showing me the different features in my new ECO. Sport! Thank you for memorable buying experience ! More

Very pleasant experience staff was extremely patient and understanding as we kept changing our minds how often can you say you left a dealership with the staff treating you like there next door neighbor understanding as we kept changing our minds how often can you say you left a dealership with the staff treating you like there next door neighbor More

Service Needed I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and hel I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and helpful. I didn't feel like I was at a typical dealership. Great service and it was quick, too. More

Fixed the 2nd time Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its fi Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its first appointment to fix the inoperative rain sensor. Dealership went through a full replacement on the first fix overlooking the connector. Good news is the dealership called Ford Service to find other causes to the failure and found the root cause. Bri and team was efficient in finding it this time, fixing and confirming the fix prior to my arrival. My first visit was a 1 star with an argumentative service rep saying it was fixed. Now, I have to give credit to the team for getting it done quickly and effectively. Glad it was raining so I was able to drive off the lot confirming it worked for the first time since I owned it. More