Gordie Boucher Ford of Menomonee Falls

Buying our Escape Went to check out a Escape titanium. Ended up buying it in 2 days. Sales was great. They called after to make sure all was well. Went to check out a Escape titanium. Ended up buying it in 2 days. Sales was great. They called after to make sure all was well. More

First service visit Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t h Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t have gone any better..will be back..all service personnel were excellent to deal with..even customers in waiting room spoke highly of service More

Outstanding service! Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positi Thanks for the outstanding service. Walking out to our clean Explorer was like the day we purchased it. We always drive away with an extremely positive experience! More

Service is not like it used to be. Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once they try to make me pay for a tire that I did not need to pay for. This final time she did not check to see if I had coverage for oil changes. This is something that I am not used to thank you More

Oil change Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were ch Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were checked gone over with me. More

Great service Initially thought I would need new tires and maybe brake pads. Service dept lady measured tires and found they were still good. They could have easi Initially thought I would need new tires and maybe brake pads. Service dept lady measured tires and found they were still good. They could have easily sold me new tires when they weren’t needed. Brakes were still OK too. I did need a new battery, but overall the cost was way less than expected. They drove me home & picked me up while working on car. More

Pleasant and helpful, and a little upset Very knowledgeable, little upset about the empty gas tank, said they would fill it, they must of forgot. The person driving it didn't know that whe Very knowledgeable, little upset about the empty gas tank, said they would fill it, they must of forgot. The person driving it didn't know that when we left. More

FAST AND DEPENDABLE VERY FAST OFFERED GREAT SERVICE WITH DELIVERY AND PICKUPS AT NO CHARGE HELPS KEEP US MOVING CHARLES AND MARK IN SERVICE ENSURED OUR VEHICLES WOULD VERY FAST OFFERED GREAT SERVICE WITH DELIVERY AND PICKUPS AT NO CHARGE HELPS KEEP US MOVING CHARLES AND MARK IN SERVICE ENSURED OUR VEHICLES WOULD BE SERVICED ON TIME AND THEY WERE More

Multiple vehicles involved Joe and the finance group were great to work with. We will be returning in the future. We traded in two vehicles and bought two vehicles. Joe and the finance group were great to work with. We will be returning in the future. We traded in two vehicles and bought two vehicles. More