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Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,652 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,652 reviews
March 05, 2020
Warranty work Had to drop off vehicle prior to scheduled repair due to leak from differential. No issue getting a loaner. Truck was fixed next day and ready to go o Had to drop off vehicle prior to scheduled repair due to leak from differential. No issue getting a loaner. Truck was fixed next day and ready to go one day before original schedule. More
by MONZMAN4
Verified CustomerEmployees Worked With
Bri Vail
March 04, 2020
Very Pleasant Service Experience Needed to get in for The Works (oil change, tire rotation, inspection) When I called to make the appointment, I spoke with Robert. He handled that s Needed to get in for The Works (oil change, tire rotation, inspection) When I called to make the appointment, I spoke with Robert. He handled that smoothly. When I came in I was greeted by name by Mercedes. She was so pleasant. The work was completed quicker than I expected. Excellent service. More
by Bucky
March 03, 2020
We had an amazing experience at Gordie Boucher Ford of Menomonee Falls. They took the time to explain everything that was going on with our Ford Escape and made us feel very confident and at ease with th Menomonee Falls. They took the time to explain everything that was going on with our Ford Escape and made us feel very confident and at ease with their service. They are always friendly and caring and make us feel like we are part of their Boucher family! We highly recommend them to all our friends and family! Thanks! More
by Clring1996
Employees Worked With
March 03, 2020
Outstanding Service Excellent service from this dealership every time I come here. Mercedes Taft took care of us. We arrived an hour earlier than our scheduled appointmen Excellent service from this dealership every time I come here. Mercedes Taft took care of us. We arrived an hour earlier than our scheduled appointment. Mercedes promptly logged us in and explained what was going to happen. Very knowledgeable. More
by mpolitowski
Employees Worked With
Mercedes Taft
March 03, 2020
Great experience. I was very pleased with my salesman, Mike Schwister who made this experience easy. He was very accommodating with his time and he was very knowledgabl I was very pleased with my salesman, Mike Schwister who made this experience easy. He was very accommodating with his time and he was very knowledgable. The entire process from beginning to end went very smoothly. More
by Eleanor
Employees Worked With
March 02, 2020
Courtesy It is a pleasure to deal with intelligent, thoughtful people; especially when they service the car with an "eye" to its future needs and performance. It is a pleasure to deal with intelligent, thoughtful people; especially when they service the car with an "eye" to its future needs and performance. More
by tcshutt
Employees Worked With
Mercedes Taft
February 28, 2020
Dead Battery on Escape Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour a Dealer responded immediately. Installed new battery and charged 20 bucks. Requires removing air intake housing and all. Would have taken me an hour at least.Totally happy. More
by den
Employees Worked With
February 27, 2020
My car had just over 100K miles on it and I needed to ensure I could use it for another 100K. I called and talked with Mercedes and she helped me with answering any questions I had. I spent ~$2500 on var ensure I could use it for another 100K. I called and talked with Mercedes and she helped me with answering any questions I had. I spent ~$2500 on various items (tires, suspension, battery, etc) and she was very informative on why I needed things thing replaced. She also spent her lunch cleaning my car! She and the mechanics did a good job with my car! Thanks! More
by gholtzen
Employees Worked With
Mercedes Taft
February 27, 2020
New car purchase. We were very satisfied with the whole experience of purchasing a new car. Terrance was professional and answered many questions. Very happy with our We were very satisfied with the whole experience of purchasing a new car. Terrance was professional and answered many questions. Very happy with our vehicle. More
by geomarz
Employees Worked With
Terrance Ilion
February 26, 2020
Oil change - 15 minutes, possibly. Tire rotation, 15 minutes - NASCAR can do it in less than 5. Car wash - 5 minutes anywhere. So, why does it take more than 1 hour ?!!? Especially when an appointm minutes - NASCAR can do it in less than 5. Car wash - 5 minutes anywhere. So, why does it take more than 1 hour ?!!? Especially when an appointment was pre-scheduled. More
by Ruth
Employees Worked With
Mercedes Taft
