Gordie Boucher Ford of Menomonee Falls

I love my car and all theHelp you gaveMeTo setting it I love my car and all the Help you gave Me To setting it up. Ever one was very and knowledgeable when both telling me and showing me the different I love my car and all the Help you gave Me To setting it up. Ever one was very and knowledgeable when both telling me and showing me the different features in my new ECO. Sport! Thank you for memorable buying experience ! More

Very pleasant experience staff was extremely patient and understanding as we kept changing our minds how often can you say you left a dealership with the staff treating you like there next door neighbor understanding as we kept changing our minds how often can you say you left a dealership with the staff treating you like there next door neighbor More

They are always prompt and on time with their Service very informative if there is any work to be done. Have a very nice waiting room very informative if there is any work to be done. Have a very nice waiting room More

Service Needed I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and hel I needed an oil change and they did the full service plan for me per usual. Every employee there that I dealt with was very friendly and kind and helpful. I didn't feel like I was at a typical dealership. Great service and it was quick, too. More

Bought 2019 Enclave Bought a 2019 Buick Enclave from John Hassell. It was a very positive experience! I would recommend John to others. I would also recommend the Buic Bought a 2019 Buick Enclave from John Hassell. It was a very positive experience! I would recommend John to others. I would also recommend the Buick Enclave also. More

Courtesy was given Excellent service deptWent beyond to Courtesy was given Excellent service dept Went beyond to satisfy Appointment was on time Truck returned washed Service Tech offered business c Courtesy was given Excellent service dept Went beyond to satisfy Appointment was on time Truck returned washed Service Tech offered business card Waiting area clean and comfortable More

Ford Recall I went in for a Ford recall. Service was very quick. Everyone was really friendly. I do feel that there was very little customer parking available at I went in for a Ford recall. Service was very quick. Everyone was really friendly. I do feel that there was very little customer parking available at the service entrance. More

Fixed the 2nd time Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its fi Hard to believe a connector not properly seated was missed at the factory on a brand new Ford F150 and was missed even by the dealership during its first appointment to fix the inoperative rain sensor. Dealership went through a full replacement on the first fix overlooking the connector. Good news is the dealership called Ford Service to find other causes to the failure and found the root cause. Bri and team was efficient in finding it this time, fixing and confirming the fix prior to my arrival. My first visit was a 1 star with an argumentative service rep saying it was fixed. Now, I have to give credit to the team for getting it done quickly and effectively. Glad it was raining so I was able to drive off the lot confirming it worked for the first time since I owned it. More

Always happy with service and how I am treated. On time service and prompt about the time of service. Would recommend to family and friends time service and prompt about the time of service. Would recommend to family and friends More

brought car in for maintenance and possible brake problems. brakes needed to be replaced, although the price was more than I expected; I felt that my car would be serviced more efficiently by service technician brakes needed to be replaced, although the price was more than I expected; I felt that my car would be serviced more efficiently by service technicians whose job is to work on Ford cars. I am totally satisfied with the service and the friendly employees I came into contact with, from the young lady who scheduled my appointment, to the shuttle service driver, The experience was very pleasant. Kudos to Gordie Boucher. I want to purchase a newer model of my Escape and I will be returning to you. Sincerely, Eloise Humphrey More