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Gordie Boucher Ford of Menomonee Falls
Menomonee Falls, WI
1,612 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,612 reviews
June 15, 2020
The service was very professional. The problem was resolved to my satisfaction. The service was done in a timely manner and I was kept Informed. resolved to my satisfaction. The service was done in a timely manner and I was kept Informed. More
by VANCAITOGEORGE
Verified CustomerEmployees Worked With
June 12, 2020
Solid service Work was done ahead of schedule and everything went perfect. I had an oil change and tire rotation done, dropped the car off and it was finished in un Work was done ahead of schedule and everything went perfect. I had an oil change and tire rotation done, dropped the car off and it was finished in under 45 minutes. They called me when it was complete. More
by tomt0
Employees Worked With
Mauricio Morales
June 11, 2020
Thanks for a better car buying experience than i've ever gotten anywhere else. Called for a test drive day one, thought about my options day two, finalized the deal day three with some flexibility by the gotten anywhere else. Called for a test drive day one, thought about my options day two, finalized the deal day three with some flexibility by the sales staff. I felt acknowledged and heard and we made the deal. I didn't get the typical sales pressure - "let me talk to my boss" mumbo jumbo to keep me from walking. Thanks. More
by DARINJONES
Employees Worked With
June 11, 2020
very pleasant /efficient service very pleasant & efficient service:.immediate service on arrival;very minimal waiting time;good explanation of what done;nice that auto was washed;sati very pleasant & efficient service:.immediate service on arrival;very minimal waiting time;good explanation of what done;nice that auto was washed;satisfied w everything. More
by JIMGREMMINGER
Employees Worked With
Bri Vail
June 10, 2020
Very accommodating, help me with a rental car and kept me informed. Repair was done well, problem was corrected and worked through the warranty claim informed. Repair was done well, problem was corrected and worked through the warranty claim More
by dmissun
Employees Worked With
June 10, 2020
The most amazing man.I had exceptional service. Extremely dedicated to giving his customer the best service. Also went above and beyond by helping me set up things in my car. Can't say enough. Than Extremely dedicated to giving his customer the best service. Also went above and beyond by helping me set up things in my car. Can't say enough. Thank you Joe. More
by Grammie35
Employees Worked With
June 10, 2020
tire repair and oil change My tire went flat right after it was fixed. Mercedes was fantastic to work with, she took great care to make sure my concerns were promptly taken care My tire went flat right after it was fixed. Mercedes was fantastic to work with, she took great care to make sure my concerns were promptly taken care of. More
by RPOPE1609
Employees Worked With
Mike Schulz, Mercedes Taft
June 10, 2020
Shopped for vehicle and Boucher came up with right one. We found them to be very helpful in understanding what we were looking for and they brought it from Janesville dealership as the Ford was not the righ We found them to be very helpful in understanding what we were looking for and they brought it from Janesville dealership as the Ford was not the right car for us.) More
by PAT40
Employees Worked With
Dillon and Zach
June 08, 2020
Quick service We had a delivery truck with 360,000 miles and was getting tired. I called Tim on a Friday, no hassle pricing and had our truck within hours. Would d We had a delivery truck with 360,000 miles and was getting tired. I called Tim on a Friday, no hassle pricing and had our truck within hours. Would definitely recommend him to anyone! More
by Jim from Richfield
Employees Worked With
June 08, 2020
No "real help" from the Service Rep! I would have paid $825 for a quoted repair to my 2013 Expedition, except I did an internet search for the part I was quoted and within a matter of jus I would have paid $825 for a quoted repair to my 2013 Expedition, except I did an internet search for the part I was quoted and within a matter of just a couple on minutes on my own I found info on a known problem with my exact Model & year of vehicle, describing the problem I was having. It went on further explain that my vehicle was eligible for a repair of my vehicles exact problem with potential significant safety implications at no cost under a FORD Customer Satisfaction Program. The "Service" person claimed to know nothing about it (why not?), when I called him back. Hesaid he would look into it, hung up and called me back a few minutes later and said, oh yeah, I was right, the repair would be done with the cost covered by FORD. If I hadn't done the work to search it myself, I would be $825 lighter in my bank account or indebted on my credit card. Ultimately, they did repair for no cost as they should have in the first place, but why doesn't a dealership that wants a good word from their customers to recommend to others not proactively look out for its customers and being proactive about doing what is best for them, greed? I was told sorry, that he was embarrassed and they washed my car. I think a few complementary oil changes would have gone a long way towards eliciting some good will and future recommendations for others to get their service work done at Boucher FORD of Menomonee Falls. More
by WLC1848
Employees Worked With
