Gordie Boucher Ford of Menomonee Falls

I had a excellent experience with,Gage Grush he was very professional and meet my every need, I would definitely recommend him! Go now! C professional and meet my every need, I would definitely recommend him! Go now! C More

Good service Very nice place to have any vehicle serviced. Fast, friendly people. Easy to set up the time for service. I will definitely continue my vehicle ser Very nice place to have any vehicle serviced. Fast, friendly people. Easy to set up the time for service. I will definitely continue my vehicle service here. More

Great after sale service Brought our car in to have a second phone added and Joe (Jeff was our actual sales rep) helped us and got it set in about a minute AND set up another Brought our car in to have a second phone added and Joe (Jeff was our actual sales rep) helped us and got it set in about a minute AND set up another feature he thought we would like that we didn't even know about! In and out in about 5 minutes. More

Excellent people to work with, made the process pretty easy. Had the Make and Model for which I was looking for, took my trade-in, and all was done in a matter of hours on one day, so drove home same day easy. Had the Make and Model for which I was looking for, took my trade-in, and all was done in a matter of hours on one day, so drove home same day with my new purchase. More

My experiences was good. I enjoyed working with Joe Jubran Then tag on window stated that the brakes were inspected , But having my car for only a month i have to replace the back brakes that means i have to b Then tag on window stated that the brakes were inspected , But having my car for only a month i have to replace the back brakes that means i have to buy new rotors calipers and brake pads, Also the back shocks needs to be replaced. So the person who did the inspection did not do a very good job. Im not happy with the service department. More

Great experience Working with Zach Zizleman in the purchase of my 2020 Escape was a personal best of the four Escape purchases I have made over the years. I am gratef Working with Zach Zizleman in the purchase of my 2020 Escape was a personal best of the four Escape purchases I have made over the years. I am grateful for the knowledge, patience and respect he brought to my Boucher buying experience. More

Selling and Service without pressure Good experience overall. Selling was without pressure and information was good. Perhaps the salesman was a little new on the job, but we liked the w Good experience overall. Selling was without pressure and information was good. Perhaps the salesman was a little new on the job, but we liked the way he handled himself. If he didn't know something he found out and didn't try to coverup not knowing. He will make a good salesman. Also talked some with Bob Krueger who is always helpful and informative when in the Service area. I prefer working with him when Service is required. I also take his advise on car matters and have found him very trustworthy. More

New car sales Tom Pruski and Jeff Samp were excellent. They were timely, courteous and friendly . They were very detailed and made the purchase very easy and unde Tom Pruski and Jeff Samp were excellent. They were timely, courteous and friendly . They were very detailed and made the purchase very easy and understandable. More

My wife and I have now purchased three vehicles from Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Boucher Ford. All three experiences were great! The negotiations were simple due to competitive pricing and friendly sales staff and General Manager. Financing was easy and friendly staff as well. The dealership itself is clean and welcoming, and finally the service department has always been top notch. They have been honest and helpful during regular maintenance. The only issue I had was a Ford issue from the manufacturer. I purchased a brand new F-150 June 30th with less than 50 miles on it. On my way home from dealership, the truck made a scraping metal rattle sound, almost like I was dragging my tailpipe. It made the noise on the freeway for about 30 seconds and went away. It then happened a few blocks from my house on the same trip home. The noise appeared every single time I drove it until the following Monday when I returned to Boucher Ford service department. The had the truck for 5 days and test drove it numerous times to replicate the sound. They found the issue and there was a hole in a vacuum hose related to my 4 wheel drive. Charles in service was honest and provided frequent updates, which made me confident they would take care of the problem. I was pleased with Boucher, but disappointed with Ford on this particular truck. It kind of ruined my excitement about owning a new truck almost instantaneously as I left the dealership after signing the paperwork. In fact, my first 10 days of ownership, the dealer had it longer and put on more miles than I did. I hope Ford doesn’t have more issues like this with brand new vehicles. I’m happy Boucher did a nice job, and hopefully there are no more issues for many, many years. More

our experience it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge it s like visiting a relative we talk about all kind of things and listen when you have a problems with your f150 or edge More