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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,118 Reviews
Call Service Center (800) 218-3243

1,118 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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December 06, 2024

Pick up and delivery is so convenient! Everyone I was in contact with was super helpful and nice ! Definitely will recommend! More

by amandaeckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Haak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kapity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Eckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you Amanda for your very kind review and using our Pick up & Delivery . We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

December 06, 2024

Jessica was very knowledgeable and respectful. I called on a Friday and they got me in that Saturday. More

by Jgallman74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sal Pappalardo General Manager 262-697-0700

December 05, 2024

They seem to be efficient glad you have paperwork this time - my last visit your systems were down. Very happy with the pick up and delivery service although better communication is needed when the custo More

by DPJGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

December 04, 2024

The staff and service is exemplary! They go above & beyond to accommodate your needs & wants. Alfredo & John & the entire team are friendly, understanding & customer service-driven. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Gordie Boucher Ford of Kenosha responded

TJ Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

December 01, 2024

Went above and beyond to fix the problem. Bradford was awesome to deal with. When I buy a new truck it will be from them. More

by jjanda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

November 29, 2024

Very happy with the professionalism and the quality work that was done on my car More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

We love the name "Fordguy" Thank you for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Sal Pappalardo General Manager 262-697-0700

November 28, 2024

Best Ford Service department in the Kenosha area! My strongest recommendation for your service needs! More

by SJAKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Trimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Tidwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Sal Pappalardo General Manager 262-697-0700

November 27, 2024

Service was great but more timely call backs would be greatly appreciated to keep me posted on my car More

by Susan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review, Susan and the also the fed-back. We strive to make sure that all of our customers leave happy, and will be sure to share this with our team to continue to get better. Thank you for your Business! Sal Pappalardo General Manager 262-697-0700

November 23, 2024

I have nothing more relevant to comment upon at this time. Everything was within required limits More

by MMONROE890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2024 -

Gordie Boucher Ford of Kenosha responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

November 21, 2024

Everyone was very polite and attentive. I liked the video of the potential problem areas. Got my 214000 vehicle back in good shape. Thanks team More

by ROB.GERE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle the tech
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Nov 21, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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