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Gordie Boucher Ford of Kenosha

Kenosha, WI

Overview
Employees
Reviews
Vehicles
4.7
2,411 Reviews
At Gordie Boucher Ford, customer satisfaction is our top priority. Our dealership is consistently recognized for our exceptional service, honest sales, and a hassle-free car-buying experience. Whether you're shopping for a new Ford, a reliable used vehicle, or need trusted Ford service and repairs, our experienced team is here to help. We’re committed to providing accurate, up-to-date information on all our Ford cars, trucks, and SUVs, both online and in-store. That’s why so many customers searching for the best Ford dealer near me or top-reviewed Ford dealership in Wisconsin choose Gordie Boucher Ford. Have a question or need more details? Contact us today—our friendly staff is ready to assist you quickly and professionally. We look forward to welcoming you to the Boucher family!
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7820 120th Ave

Kenosha, WI

53142

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Showing 2,411 reviews

January 15, 2026

The service so ate Gordie Boucher is absolutely the very best. would recommend them to anyone More

by FFLAMMINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Beesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Mike, Ross, Jessica, and the team were able to provide you with such a great service experience. Our goal is always to make every visit helpful, professional, and easy for our customers. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your recommendation, and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 14, 2026

Very professional and knowledgeable. Ease of scheduling service. Great waiting area. Everyone very pleasant. Building is very nice and clean. More

by graceffal
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna provided professional and knowledgeable service and helped make scheduling your service visit easy. It's also great to know you enjoyed the waiting area and had a pleasant experience with our team. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback and we look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 13, 2026

They took care of me very well with the oil change and the tire rotation! More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eljiah Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Elijah took great care of you during your oil change and tire rotation. Our service team at Gordie Boucher Ford of Kenosha works hard to make every service visit smooth and efficient. We truly appreciate your feedback and look forward to seeing you again on your next visit. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 13, 2026

Thank you for making this happen. It was the end of the year and AJ pulled through and got us a new van. More

by GEORGE@GMRBUILD.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aj Jarero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience. We're glad to hear AJ was able to help you secure your new van and make everything happen before the end of the year. Our team at Gordie Boucher Ford of Kenosha truly appreciates your business, and we hope you enjoy your new van. We look forward to assisting you again in the future. Sal Pappalardo General Manager

January 13, 2026

Car got to dealership at 7:30 am and I heard nothing until 3:00 pm. Was told they had not started any repairs yet and would have to keep it overnight. This is the worse dealership I have ever experience More

by DAVIDDAVELABELLE
Recommend Dealer
No
Employees Worked With
Lyndsey Hammond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey Hammond
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Jan 14, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration this caused. Waiting from 7:30 a.m. until 3:00 p.m. without an update only to learn that repairs had not yet begun and the vehicle would need to stay overnight is absolutely not acceptable, and we understand why that was upsetting. We do want to thank you for giving us the opportunity to speak with our Service Manager and allowing us the chance to address and correct the issues directly. We appreciate you taking that call and working with us so we could better understand where the breakdown occurred and take steps to fix it. Thank you again for your honesty and for allowing us the chance to address your concerns. Sal Pappalardo General Manager

January 13, 2026

Great It was great. Enjoyed the cookies popcorn and drinks price was excellent Oh My .... More

by transportation
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
Report | Print
Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Brianna made your visit a great experience and that you enjoyed the cookies, popcorn, and drinks while you were here. The team at Gordie Boucher Ford of Kenosha appreciates your feedback and looks forward to seeing you again on your next visit. Sal Pappalardo General Manager

January 12, 2026

I drove in and immediately was greeted by the person who got the vehicle ready and your order written up. By the way, she was very polite and efficient. Next, she escorted me to the waiting lounge and told More

by BUDDHA1120
Recommend Dealer
Yes
Employees Worked With
Lyndsey Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey Hammond
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the thoughtful review and for being such a loyal customer. We're glad Lyndsey, Barb, and Karen helped make your visit comfortable and kept you informed while your truck was being serviced. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your continued support over the years. Sal Pappalardo General Manager

January 10, 2026

I had to change all of my driving preferences back to how they were. There was something in the write up about 2 pins missing. I don't know where they're missing from. The vehicle has a bumper to bumper warr More

by DEANBELL2
Recommend Dealer
Yes
Employees Worked With
Brianna Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Williams
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Jan 11, 2026 -

Gordie Boucher Ford of Kenosha responded

Dean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Belal Barakat Service Manager 262-697-0700

January 08, 2026

I dealt with Jessica in service she was great to work with. Extended warranty i bought with my Edge has alot of loopholes !!! ?? More

by SANCHEZ1728
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Belal Barakat
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Jan 12, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your experience. We’re glad to hear that Jessica was great to work with she truly takes pride in advocating for her customers and helping them navigate the service process. We understand how frustrating extended warranty coverage can feel when there are limitations or exclusions, and we appreciate you bringing that feedback forward. Our team always does their best to work within the warranty terms and explain coverage clearly so there are no surprises. Thank you for choosing Gordie Boucher Ford of Kenosha. We appreciate your trust and look forward to continuing to assist you whenever you need service. Sal Pappalardo General Manager

January 07, 2026

Everyone is so nice and service is spot on. Looking forward to the next visit. More

by PDEGRACIE
Recommend Dealer
Yes
Employees Worked With
Denise Petersen
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Mar 07, 2026 -

Gordie Boucher Ford of Kenosha responded

Thank you for the 5-star review! We really appreciate the kind feedback. Our team at Gordie Boucher Ford of Kenosha works hard to make every visit friendly, easy, and efficient, so it’s great to hear your service experience was spot on. We look forward to seeing you again the next time you’re in for service. Sal Pappalardo General Manager

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