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Gordie Boucher Ford of Kenosha

Kenosha, WI

4.5
1,686 Reviews
At Gordie Boucher Ford, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8301 75th St

Kenosha, WI

53142

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Showing 1,686 reviews

March 21, 2024

Sales person was very good, financing was the worst experience ever. Would never buy from Boucher again or recommend. More

by DANIEL.NETO
Recommend Dealer
No
Employees Worked With
Ross Hengtgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Hengtgen
Jul 13, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit, Daniel. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sal Pappalardo General Sales Manager 262-697-0700

March 18, 2024

Asked about a roof rack that was loose. Told it needed adhesive and they don't do that- go to a body shop. Found a 2021 notice of this problem and the fix. I will find a body shop that I ca More

by JBISHOP13
Recommend Dealer
No
Employees Worked With
Service
Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Belal Barakat Service Manager 262-697-0700

March 18, 2024

The people at Gore Boucher Ford are the best. My sales rep stayed on top of everything from the time I placed my order to the time that he delivered the car to me. I found that trade-in offer wa More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Joe, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

March 15, 2024

The work on my vehicle was done well, exactly as planned and on time. Staff was friendly, helpful, and kept me informed. Very good experience. More

by nicolettemweber
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Jul 11, 2024 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 14, 2024

I was forced to go home and return to Boucheron with my invoice that had written credit notes for credit due me. Boucheron shud have had the credit notes in their system. By requiring me to bring in the cr More

by SBFMJF
Recommend Dealer
No
Mar 14, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 13, 2024

The folks at Gordie Boucher Ford are aces! Sal, Scott, Joe and Mike made us feel welcomed and appreciated. More

by Wilmotjohnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Johnny, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

March 12, 2024

Maintenance work Karen and Rebecca got my company vehicle in for routine maintenance quickly, made sure the work was done quickly and were always pleasant and professional. More

by Firedog5800
Recommend Dealer
Yes
Employees Worked With
Karen and Rebecca
March 11, 2024

Always a pleasure to have your questions answered and be in and out in a timely fashion! More

by kimdekanich
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
March 11, 2024

Talk to him last week about a check engine light that wasn't properly taken care of. He said he would get back with me and never heard back. More

by chad.george1
Recommend Dealer
No
Employees Worked With
Service manager
Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Chad, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Belal Barakat, at 262-697-0700 so that we can make this right.

March 11, 2024

I am very happy with the service from you Picking up and dropping off the car is the best. The work that was done in my car come out nice. More

by CYNTHIA_SALLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yager
Mar 12, 2024 -

Gordie Boucher Ford of Kenosha responded

Hi Cynthia, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

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