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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,248 Reviews
Call Service Center (262) 346-9894

1,248 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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April 06, 2024

Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access More

by HANDEJOHNSON
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Sandy Robles, Ryan Zurakov
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Apr 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 04, 2024

I was treated very professional and will continue to use Gordie Boucher for future repairs More

by RANDY2907
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Apr 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Randy, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We're looking forward to your next visit with us!

April 03, 2024

Everyone is friendly. Did what they could to make the deal that worked for us. More

by MAYER.JIM
Recommend Dealer
Yes
Employees Worked With
Richard Love
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Apr 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello Jim, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2024

Professional Followed through with all of the items that were required at this appointment Good experience More

by Jkohlwey
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Apr 04, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

April 03, 2024

John was pleasant and Courteous. My vehicle was worked on right away, however it took an hour and a half, didn't like the long wait time. More

by mschreier
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Report | Print
Apr 04, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that John was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

April 01, 2024

Service rep was nice, told me a free wash would be included. Truck wasn't washed when I picked it up and drivers door had multiple greasy fingerprints. Ordering parts for a recall I scheduled 4 weeks More

by Opgenorth.austin
Recommend Dealer
No
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
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Jul 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Austin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

March 31, 2024

Angie was very collaborative and kept us informed. She was prompt in her feedback of services. She is very good at her job. More

by HOWENSELLE
Recommend Dealer
Yes
Employees Worked With
Angie
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Apr 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're so glad you enjoyed working with Angie! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

March 30, 2024

Courteous, thoughtful, informative and professional as always. Great job. Really happy with the way she kept me informed along the way. More

by TCRAZYMAN
Recommend Dealer
Yes
Employees Worked With
Angie
Report | Print
Apr 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

March 28, 2024

They picked up our car, fixed the brakes and brought it back. We were happy! More

by garymaryd
Recommend Dealer
Yes
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Mar 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Gary, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2024

Very nice and polite employees, and managers to work with. That's why I continue to purchase my vehicles and also maintain them at Boucher West Bend. More

by JOHN.DELOSCHY
Recommend Dealer
Yes
Employees Worked With
Angie
Report | Print
Jul 04, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

John, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

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