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Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,323 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
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October 12, 2024
I was very disappointed that I made an appointment for Thursday 8am and my vehicle wasn't looked at until Friday. This ment that when the diagnosis was done and I had to wait for a part that I now went th Thursday 8am and my vehicle wasn't looked at until Friday. This ment that when the diagnosis was done and I had to wait for a part that I now went the entire weekend without my vehicle. This is not the first time I have had issues with the services and I do not plan on returning to the dealership for my vehicle needs. More
by akornows
Verified CustomerEmployees Worked With
October 11, 2024
Did not listen to what I wanted done. Performed services I did not want. Computers were down at dealership that day, so I was unable to get a print out of work done and billing. Many m Performed services I did not want. Computers were down at dealership that day, so I was unable to get a print out of work done and billing. Many months later I STILL HAVE NOT RECEIVED IT, despite a call to dealership. More
by bjhurula
Employees Worked With
October 10, 2024
Great service by Louie helping me find a new a car that fit our family! fit our family! More
by andrew.kurer
October 10, 2024
Great experience, good communication after a small initial hiccup was overcome. Happy with the timeliness of scheduling my service initial hiccup was overcome. Happy with the timeliness of scheduling my service More
by TP2024
Employees Worked With
October 09, 2024
I called the service department when my window cable snapped and I couldn't close the window. They told me to come in right away and have a look what the issue is. They called and told me that I would n snapped and I couldn't close the window. They told me to come in right away and have a look what the issue is. They called and told me that I would need a new actuator. It took two days to get the part and I was back on the road. More
by DPENKOSKE
October 09, 2024
Great communication from start to finish. Did a great job explaining what was going on. Everyone is very friendly! Did a great job explaining what was going on. Everyone is very friendly! More
by smbuske
October 01, 2024
My warranty issue was handled seemlessly. Easy interaction. I went in, they ordered parts, and installed Easy interaction. I went in, they ordered parts, and installed More
by Sansa
October 01, 2024
Very pleased with the service. It was fast and he even answered my questions about some additional service items. It was fast and he even answered my questions about some additional service items. More
by N9EDQ
Employees Worked With
September 24, 2024
The mechanic broke a price of my door and I was told there will be no charge. On my bill I was charged $189.89 for the part. I think that is xxxxxxxx!!!! there will be no charge. On my bill I was charged $189.89 for the part. I think that is xxxxxxxx!!!! More
by LORENW
Employees Worked With
September 18, 2024
Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More
by SHAEUSER
Employees Worked With
