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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,211 Reviews
Call Service Center (262) 346-9894

1,211 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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April 19, 2024

The service is always top notch and the people are always happy and friendly. Always a pleasant experience. More

by PKARALEWITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

Helpful
April 19, 2024

The folks at Gordie Boucher are friendly and knowledgeable and they get you in and out quickly More

by Brettsky69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Apr 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 19, 2024

Great service, explaining everything they find, everything they do, and what should be done for service and repairs. Appointments are on time. More

by RKRENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Angie was great in service. Service was quick, good and honest. Keep up the good work. More

by JASON_OHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie in Service
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Apr 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review, Jason! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Really like the people in the Service Dept, happy to see Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing wa More

by MARYSTEIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica .
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Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Grate services center and the best Technician that did the job I'm very pleased with the job and would recommend this facility to others thank you More

by Patlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Online appointments are easy to schedule and the waiting area is very accommodating along with the staff. More

by BUELLRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

Helpful
April 18, 2024

Overall great dealer to work with, amanda being a great salesmen super easy to work with on all the deals. More

by WALKERBROS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Apr 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

Helpful
April 17, 2024

Everyone was very helpful to make the buying process as seamless as possible. Very curious and professional. More

by Samerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Report | Print
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

Helpful
April 16, 2024

Service department went way beyond my expectations to resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - More

by JAMES_AWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

James, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

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