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Gordie Boucher Ford Lincoln of West Bend - Service Center
West Bend, WI
1,297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,297 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center
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October 28, 2024
everything was quick and efficient. The wait room was comfy and offered beverages and snacks. The work was done quickly and John explained it all clearly. the only negative was that The wait room was comfy and offered beverages and snacks. The work was done quickly and John explained it all clearly. the only negative was that the car wash didn't work! More
by LAURI16
Verified Customer
October 26, 2024
I was checked in quickly and my vehicle was done quicker than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. More
by MarnaK
Employees Worked With
Other Employees :
Older guy who moves cars ( accent) and the wonderful Asian lady who checked me out
October 26, 2024
They went above and beyond to make sure that my truck was fixed right along with keeping me informed on the entire process. fixed right along with keeping me informed on the entire process. More
by schubes22001
Employees Worked With
October 24, 2024
The service from the very beginning,, totally Professional. John was very thorough with all the details. He was great. I look forward to working with him in the future. Thank you. 😊 Professional. John was very thorough with all the details. He was great. I look forward to working with him in the future. Thank you. 😊 More
by Carlq92
Employees Worked With
October 23, 2024
The service dept did a very good job on my 2024 Ford Edge on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. I had to pay for our first service, that was done last month, as I was not asked about Ford Pass. More
by diamond416
Employees Worked With
October 23, 2024
Easy to get appointments. Nice people and waiting area. Kept me updated during the appointment Nice people and waiting area. Kept me updated during the appointment More
by Mike T
October 21, 2024
Customer service & shuttle is great. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. More
by fureverfashionbyapril
Employees Worked With
October 18, 2024
Good experience all around. Dropped off, got a loaner and work was done in a timely manor. Dropped off, got a loaner and work was done in a timely manor. More
by ERIKK12
Employees Worked With
October 17, 2024
Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! Easy in and out appointment. Customer service was super polite! Highly recommend! More
by Judygeldnich
Employees Worked With
Other Employees :
Peaches at check out was super nice as well.
October 17, 2024
They have always been helpful and accommodating when I've needed it but some salesmen I'm leary of. needed it but some salesmen I'm leary of. More
by dth7173
