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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,305 Reviews

1,305 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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December 07, 2024

Overall good service disappointed that I didn’t get the typical complimentary car wash though. More

by BILLING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Hohmann Service Manager 262-338-3379

December 07, 2024

They do great work but watch out for the additions they ask you to authorize. More

by SCOTT.ESCHENBACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, Scott, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

December 03, 2024

Knowledgeable, friendly staff, No high-pressure sales pitches. Clean show room. Good looking, safe cars, with great service. More

by DRMCHSRMLE
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 03, 2024

I thought the dealership did a great job of doing the discussed repairs and identifying possible areas of concern. I found their costs competitive. More

by paul54666junk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
Dec 03, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Paul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

November 19, 2024

The team took care of my problem with the computer message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were s More

by Jkohlwey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

November 19, 2024

I have been using thws guys for years, and they always do a great job. More

by LYNX012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

November 17, 2024

The gang at Gordie always take great care of me. Thanks to Tom for taking care of my truck More

by DAVE.BROOKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Young
Nov 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Dave! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

November 16, 2024

I took my 2024 Ford Edge in for a recall and was told it would about an hour and was out in less than hour. Kim is an outstanding service rep, she went to bat for me when there was an issue a couple years b More

by TONYTHIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberley D Gonzales
Nov 18, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much, Tony, for your excellent review! We are so glad that Kim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

November 13, 2024

John did a good job of keeping. Me informed of the work being done.very friendly and personable. More

by keithpolster5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Keith, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

November 13, 2024

Had a battery replaced, covered under warranty, smooth, easy transaction. Quick too! Would highly tecommend. More

by GLENSIDECONRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379