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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,321 Reviews

1,321 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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February 23, 2025

Great service and communication. Work was finished on time as promised. Kim did a great job explaining everything and keep the process going. More

by Rzoromski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karen here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

February 21, 2025

I am very thankful for Tyler the service writer and Joe the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so gr More

by Dave Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Dave, for sharing about your experience with Joe and Tyler here at Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

February 15, 2025

Great service, great communication. Kept us updated and helped get my wife to and from work. More

by CRUDOLFDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

February 12, 2025

Love the drop off service and the videos of our cars on the service lifts! More

by DMETZGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

February 11, 2025

Great service department. My car was finished in less than the estimated time, and the work was completed satisfactorily. More

by MHERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. Tyler and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

February 09, 2025

Angie has been so incredibly kind and helpful with all my vehicle needs. She went above and beyond to ensure a driver was available to take me home and pick me up when my car was complete. The whole process More

by joeyjewell24
Recommend Dealer
Yes
Employees Worked With
Angie
Feb 10, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Joey, Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

February 03, 2025

The Service department was very efficient and helpful in answeing my questipns on future repair scheduling. More

by Areschro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

January 31, 2025

Service from both the Service & Sale departments was Exceptional, on time & courteous. Definitely recommend this Dealership! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica in Service Department
Jan 31, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Ken, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

January 31, 2025

Angie did a great job taking care of my needs . The people there are fantastic, Thanks Again 👍🏼 More

by w.cf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words for Angie, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

January 23, 2025

Awesome Jacob was very helpful and courteous and pleasant. Thank you for the great service More

by duntwo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379