Gordie Boucher Ford Lincoln of West Bend - Service Center

I thought the video that was sent to me after repair was a nice touch a nice touch More

Friendly people every time I go or talk to one of the employees there in service or parts department. employees there in service or parts department. More

John was great about keeping me informed about the progress and about any issues that arose. The dealership mechanics did install all the important parts back into vehicle, but didn't finish installin progress and about any issues that arose. The dealership mechanics did install all the important parts back into vehicle, but didn't finish installing the bottom cover of the engine compartment. Had to go back the next day to get the part installed. They got that installed in 15 minutes without an appointment. More

Monica Dewey spent extra time making sure my questions were answered regarding servicing my Plug in hybrid battery. Eugene Sanchez showed me new electric vehicles and explained features, cost and financ were answered regarding servicing my Plug in hybrid battery. Eugene Sanchez showed me new electric vehicles and explained features, cost and financing. It was a pleasure to work with both of them. More

Very good service even though I didn’t have an appointment they got me in and done appointment they got me in and done More

Terrible service. Ignore's my phone calls and put me on hold for 10 minutes. Horrible customer service. Ignore's my phone calls and put me on hold for 10 minutes. Horrible customer service. More

Our family has purchased 14 vehicles both new and used from Ralph dating back to 2002 if memory serves. ALWAYS outstanding service. Would highly recommend seeing Ralph for whatever fits your vehicle needs from Ralph dating back to 2002 if memory serves. ALWAYS outstanding service. Would highly recommend seeing Ralph for whatever fits your vehicle needs. ☆☆☆☆☆ 10/10 More

I dealt with Monica, Wayne and Tim. They were outstanding. Of course, Chris is my favorite. The employees are friendly, kind and helpful. I won’t go anywhere else for service or pur They were outstanding. Of course, Chris is my favorite. The employees are friendly, kind and helpful. I won’t go anywhere else for service or purchase. More

Totally did not live up to my expectations in more ways than none! Poor communication on their part. than none! Poor communication on their part. More

This dealership is very efficient and very capable to fix any problem with one’s vehicle! The concierge service is also very efficient and a welcome addition to the dealership! any problem with one’s vehicle! The concierge service is also very efficient and a welcome addition to the dealership! More