Gordie Boucher Ford Lincoln of West Bend - Service Center

I can always trust the work I have done at Boucher and the service writers are always so Bnice and helpful. the service writers are always so Bnice and helpful. More

John did an excellent job getting the parts we needed ordered and in a very speedy time frame. Thank you John!! ordered and in a very speedy time frame. Thank you John!! More

Very helpful and friendly. Service was timely and finished when they said it would be. Service was timely and finished when they said it would be. More

Love the cubicles so I could work during maintenance! Also, price was cheaper than quoted! Also, price was cheaper than quoted! More

The team did a great job diagnosing and fixing a repair that a different shop messed up. that a different shop messed up. More

Always helpful and will work with us to figure out an issue. Great at communicating with us on any delays. issue. Great at communicating with us on any delays. More

Michael was a pleasure to work with he came in early to do paper work so I could get to a family get together the day I picked my truck up do paper work so I could get to a family get together the day I picked my truck up More

Friendly service but not very reliable They can be disappointing. Check others before committing to Gordie Boucher disappointing. Check others before committing to Gordie Boucher More

Gordie Boucher had my vehicle for 2. 5 weeks only to get it back with two concerns not repaired and one concern (cracked seat) poorly, very poorly repaired. Was told that I need to bring 5 weeks only to get it back with two concerns not repaired and one concern (cracked seat) poorly, very poorly repaired. Was told that I need to bring it back only on a Friday because the entry level technician who worked on my vehicle only works Fridays. On top of that, I was told that a wheel that is peeling in 7 places is not bad enough for “Ford” to warranty. Lastly, one of the wheels that was replaced due to peeling clear coat, had the tire mounted backwards and now pulls into traffic. Terrible service. More

Gordy Bouche always takes good care of my cars. They always do the work in a timely manner. And I love the free car wash when they're done. They are very professional and friendly and always let yo They always do the work in a timely manner. And I love the free car wash when they're done. They are very professional and friendly and always let you know what to expect. More