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Gordie Boucher Ford Lincoln of West Bend - Service Center

West Bend, WI

4.6
1,320 Reviews
Call Service Center (262) 346-9894

1,320 Reviews of Gordie Boucher Ford Lincoln of West Bend - Service Center

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March 07, 2025

Jon was very thorough with his explanation of what was going to be going on in a timeframe. The service work was done in inside that timeframe given and Jon even offered a complementary car wash, but sinc More

by mikehowardwi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Mike, for choosing Gordie Boucher Ford Lincoln of West Bend. We are so happy to hear about the great experience John provided. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

March 05, 2025

Very friendly, straight forward seller of Ford vehicles. They will help you get the vehicle you really want. More

by SRMARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Richard, Nicholas and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

March 05, 2025

Service was very good, got me in and out qui kly. John was very nice to work with. More

by BJKE175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

March 04, 2025

Was very good at check in . Updated me on the progress of my vehicle. Was able to find my warranty that I did not have a copy with me. Appreciate his help. More

by MAKOHLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

March 02, 2025

Kim was the best! Helping me navigate what all needed to be done when both a mouse and a bird were found in my engine during a normal oil change. More

by CINDY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Mar 03, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Cindy, for the kind words for Kim and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

February 28, 2025

Always a great experience. The truck was done ahead of schedule and at a fair price More

by TPRASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

February 25, 2025

Tyler was responsive to my needs and well versed on the issues with the Maverick More

by rob91
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Rob, We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

February 25, 2025

The dealership is amazing. They give you all the info of what's going on with your car. They are honest. More

by Kporter119
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 26, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Service was fast and completed in a thorogh manner. Will gladly return for additional service More

by rob91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

February 23, 2025

Great service and communication. Work was finished on time as promised. Kim did a great job explaining everything and keep the process going. More

by Rzoromski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Gonzales
Report | Print
Feb 23, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karen here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

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