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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

March 21, 2023

Everyone helpful, friendly and smiling! Joey was great to work with. He’s knowledgeable and honest, very accommodating. Was even going to come in on his day off to complete the deal! It w More

by melarsen55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
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Mar 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 21, 2023

Service tech could not find problem however it happened again immediately after leaving dealer lot. Starting to wonder i ff it was really looked at More

by GORDON.GOGGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Gordon, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 22, 2023 -

GORDON.GOGGIN responded

Gordon Goggin (262) 573-4722

March 21, 2023

Friendly and helpful service and easy to schedule service appointments. Shuttle service is very helpful and always have friendly driver's. More

by DNRFELLENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Zeke Heyse, Angie Heyse
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Mar 22, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2023

Pleasant experience this time buying a vehicle. Last time took 3 hours to get through financing and extremely pushy. Not the case at all this time More

by NUM1HEATINGGUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend!

March 18, 2023

Was a great experience, very friendly and made my grand children feel welcome even though they were very young and usually little ones like that are looked down upon. They made it easy for us to want to co More

by JEMCARPENTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 18, 2023

I go out of way to keep come back because of the service departments honesty. I feel very confident that I am receiving the best quality of maintenance service. More

by Pat & Cyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Report | Print
Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

March 18, 2023

Thanks for all the work and I can finally drive with confidence that me and or my passengers Won’t fall out of my vehicle. More

by MBINDRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2023

Great experience. Very fast turnaround. Highly recommend. Sandy was amazing to work with. Definitely be back! More

by MSHGLEHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Sandy Robles
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Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to efficiently help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend!

March 18, 2023

Service was very good! I was a little upset when they directed me to pick-up my vehicle. They told me it was up front. I assumed in the Enterprise parking area. After walki More

by ZEMBOB43
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica ?
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Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We do apologize for the confusion regarding your vehicles location. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

March 18, 2023

Excellent service. We were able to get our vehicle in even before our appointment time and everything was done quickly. More

by ssgeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trainee
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Mar 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend.

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