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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,273 reviews
March 31, 2023
Wasn’t happy when I arrived for service and discovered that the wrong part had been ordered. But the service manager provided a complimentary oil change and tire rotation for our inconvenience in keeping that the wrong part had been ordered. But the service manager provided a complimentary oil change and tire rotation for our inconvenience in keeping our vehicle in order to install the correct part. More
by ROEVER
Verified Customer
March 30, 2023
Service writer was very informative. Went over everything that needed to be done and recommended for my mileage. Everyone was exceptionally courteous. They knew I would be waiting for m Went over everything that needed to be done and recommended for my mileage. Everyone was exceptionally courteous. They knew I would be waiting for my car. Love that you had complementary beverages available for those of us waiting. They told me about how long I would wait. They were very accurate. Always have a good experience here. This is not my first service done by Boucher Ford. Which is why I came back. More
by uspsshewolf
March 28, 2023
John was awesome with his assistance over the phone regarding my car. Everything turned out perfect. regarding my car. Everything turned out perfect. More
by ahennes
Employees Worked With
March 28, 2023
Great dealership just this last time had issue with getting car back needed to take several trips back into service to get car and keys. Disappointing. getting car back needed to take several trips back into service to get car and keys. Disappointing. More
by Scott
Employees Worked With
I don’t remember who I worked with.
March 24, 2023
John Zieja, Marlee and "The Guy with the Bowtie" rock this place! Always Great Service Experience, Great Sales Experience and Great Resolve to any issues that may arise. GB West Bend is my dealer. this place! Always Great Service Experience, Great Sales Experience and Great Resolve to any issues that may arise. GB West Bend is my dealer. More
by bobandterry
Employees Worked With
Other Employees :
Zeke Heyse, Angie Heyse, Moriah Parrish
March 23, 2023
I could go on and go about how easy it was in making the decision to purchase a vehicle from Gordie Boucher Ford Lincoln of West Bend but I'll make it short by saying that every second of doing business wit decision to purchase a vehicle from Gordie Boucher Ford Lincoln of West Bend but I'll make it short by saying that every second of doing business with this dealership was great. Ask for Joey. More
by davidmixon19
Employees Worked With
March 23, 2023
Communicated recommended services clearly and alternatives to repairs before we proceeded with the appointment. Reps were knowledgeable and helpful. alternatives to repairs before we proceeded with the appointment. Reps were knowledgeable and helpful. More
by janecke19781
March 23, 2023
Thank you very much glad to see that oil change requests have been decreased to less than 1 week request. very much appreciated that Boucher installed more capacity for oil changes. requests have been decreased to less than 1 week request. very much appreciated that Boucher installed more capacity for oil changes. More
by cjlahtida
March 22, 2023
They were very polite and helpful taking me were I needed to go. when my car was there for service to go. when my car was there for service More
by KNRELLEFSON
Employees Worked With
