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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

June 21, 2023

They all worked together to get this truck ready for me to buy especially when everything didn't go as planned More

by BIWOLF
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn
Jun 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new truck! We look forward to working with you again!

June 21, 2023

I feel it was a very positive experience! everyone was nice and professional and dealership was vert clean More

by lsas
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Jun 21, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

John is awesome! Great service, honest and timely. The loaners are great as well for those lengthy repairs. Thank you! More

by Bgajafsky1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Jun 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2023

terrible, terrible car buying experience. I work in sales, if I sell a bad product, I stand by what I sell. Car has had the check engine light come on two times without even owning it for a m More

by jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Sandy Robles
Jun 24, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Jacob, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris Flynn, General Manager 262-338-3379

June 19, 2023

Very nice to know there is a special department that works on superduty trucks. Took very good care of my low mileage superduty. When you drive into the service department. Everyone is so professional a More

by UHRMAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
Jun 20, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

June 18, 2023

They were absolutely amazing to work with! ! Eugene you are the BEST!!!! Will be back!! More

by Debbi Brehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Jun 19, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience with us, Debbi! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 16, 2023

THe service I received the 2nd time around to repair my problem was great. The tech diagnosed the issue, the part was ordered and now my car is like new again. A big thanks to Monica that is my service ad More

by horicon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Jun 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear Monica and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2023

Great service overall. Solid follow through on after sales requests. I would recommend them to others. More

by BIRDDOGGER007
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Humpell
Jun 17, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. Louie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 15, 2023

I am happy with the effort that the team put forward to get me the truck that I purchased More

by BIWOLF
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Flynn, Zeke Heyse
Jun 16, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2023

Walk in one day and drove home the next day with the car I wanted. More

by JEROMEVANEREM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jerome, and we look forward to working with you again.

Jun 15, 2023 -

JEROMEVANEREM responded

The only place to go when you are looking for a car , if they do not have it they will fine it for you , they are the Best in town..

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