Gordie Boucher Ford Lincoln of West Bend

I was in an incredibly tough situation and it was starting to look like I had no way out. Luckily, I had the opportunity to work with Zeke and he made the impossible possible! He was incredibly thoro starting to look like I had no way out. Luckily, I had the opportunity to work with Zeke and he made the impossible possible! He was incredibly thorough, professional and helpful. He did everything he could to get me the best deal possible. Once my deal was worked out I had the pleasure of working with Amanda. She did an excellent job on going over all of my new vehicle's features AND she even helped service clean my vehicle so I could get out of the dealership even quicker. Her customer service was out of this world! Between Zeke and Amanda I will NEVER buy a vehicle from any other dealership or work with any other sales/ finance representatives again. I am so very fortunate for my experience and my new vehicle! More

Coffee in waiting room could be better but people are freindly and helpful and the video sent to my phone with the techs findings and report was very cool. freindly and helpful and the video sent to my phone with the techs findings and report was very cool. More

All the employees at this dealership friendly and very helpful! It’s not our first purchase there and won’t be our last. helpful! It’s not our first purchase there and won’t be our last. More

It was a long process since we placed the order for the 2023 Maverick Hybrid last September and its delivery in June, but the people at Gordie Boucher Ford where always there to answer our questions and to 2023 Maverick Hybrid last September and its delivery in June, but the people at Gordie Boucher Ford where always there to answer our questions and to help modify our order as we found out more about available options for the 2023 model. Special thanks to Stephanie! More

Everyone was very nice. I had to wait a while for a ride home, but that's o.k. I really appreciate the fact that you were able to drop my car off at home for ne. And thank y I had to wait a while for a ride home, but that's o.k. I really appreciate the fact that you were able to drop my car off at home for ne. And thank you for the complimentary car wash. Overall a great experience. More

Jacob Wilson is the best and deserves a raise! He’s informative, thorough, and always helps me out to the best of his ability. He’s informative, thorough, and always helps me out to the best of his ability. More

I had new tires put on and an alignment for my vehicle. My service advisor Angie , took care of my paperwork, warranty, rewards program and made my appointment nicely handled. My service advisor Angie , took care of my paperwork, warranty, rewards program and made my appointment nicely handled. More

The staff is courteous and professional. They described the work to be done and presented a quote that was accurate. The final charges matched description of the work. They returned the vehi They described the work to be done and presented a quote that was accurate. The final charges matched description of the work. They returned the vehicle clean and washed. More

Simple repair and done in no time. Great work and will be back for service if needed. Great work and will be back for service if needed. More

Got an oil change and my oil cap was left off. Free engine detail after the fact and very apologetic of it happening. After getting my brakes and rotors replaced, I get an email a week later sayi Free engine detail after the fact and very apologetic of it happening. After getting my brakes and rotors replaced, I get an email a week later saying "Brake linings require immediate replacement.". There was no mention of this while I was there. Happy with the work that was done, not happy with the communication aspect after the fact. Makes it hard to be a returning customer. More