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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,273 reviews
July 29, 2023
Truck was in for an oil change. Technician forgot to put cap on oil fill resulting in check engine light on. Problem fixed by owner. No follow up from service dept. after informing Technician forgot to put cap on oil fill resulting in check engine light on. Problem fixed by owner. No follow up from service dept. after informing them of issue. Never had an issue before at Gordie Boucher Ford Lincoln of West Bend but giving one star for this experience. Also the payment lady would not acknowledge me as I had a question about a dealership service plan and only raised her head when the service rep. brought me my bill. My concern is that there was no follow up for the poor initial service. Hopefully this was an anomaly as I have always received good service at this Ford dealership. More
by FGERCZ
Verified CustomerEmployees Worked With
July 28, 2023
Thank you John for getting a new engine put into our older explorer, had to make the decision between a new vehicle and replace engine- chose the new engine based upon time frame of 4 days and was not r older explorer, had to make the decision between a new vehicle and replace engine- chose the new engine based upon time frame of 4 days and was not ready to buy a new suv right now More
by cjlahtida
Employees Worked With
July 28, 2023
Michael was an awesome dude! ! He helped us with what we need but wasn’t at all overbearing or pushy. Would definitely buy from him and Gordy Boucher ! He helped us with what we need but wasn’t at all overbearing or pushy. Would definitely buy from him and Gordy Boucher More
by MALLONBILL
July 27, 2023
Jon is so nice. But tires are so expensive and im poor. But jon is still a really cool dude. But tires are so expensive and im poor. But jon is still a really cool dude. More
by Owens62754kelli
Employees Worked With
Other Employees :
Rebecca Flynn, Zeke Heyse, Angie Heyse, Moriah Parrish
July 27, 2023
Had a vehicle in for a recall service, the work was performed in the timeframe they discussed and appears to have taken care of the issue. performed in the timeframe they discussed and appears to have taken care of the issue. More
by JLINDMEYER71
Employees Worked With
July 27, 2023
Super friendly staff. They gave me a loaner car so I could make a doctor's appointment. I will be taking my new Lincoln there for service also. They gave me a loaner car so I could make a doctor's appointment. I will be taking my new Lincoln there for service also. More
by RSB0
July 25, 2023
Richard Love was a great salesman. Not pushy at all. Would definitely seek him out again for next vehicle. Not pushy at all. Would definitely seek him out again for next vehicle. More
by JANDSJAZAK
July 25, 2023
We have been buying cars from Gordie Boucher Ford for many years but this experience has been the very best. Michael our salesman was very helpful. Chris gave us a great deal as always. Moriah did our pa many years but this experience has been the very best. Michael our salesman was very helpful. Chris gave us a great deal as always. Moriah did our paperwork and was very helpful. I recommend you buy your next car from the team of Gordie Boucher Ford of West Bend. More
by Bill
Employees Worked With
Other Employees :
Rebecca Flynn, Moriah Parrish
July 25, 2023
Your customer service was great. Very informative about the pricing, Michael showed me numerous details in the car, so I would feel comfortable about my car. Also he checked up wi Very informative about the pricing, Michael showed me numerous details in the car, so I would feel comfortable about my car. Also he checked up with me after if I had any questions or concerns. More
by RENEESTEGER41
July 23, 2023
Great personal service and communication from Jon. Very friendly and explained all details very well. Very friendly and explained all details very well. More
by HILWEB99
Employees Worked With
