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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

September 07, 2023

The people were great to work with and the process of buying was made so easy. More

by ktachick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Sep 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend.

September 05, 2023

The sales people are no pressure people. They assess your needs and make sure you are getting everything you need. They are friendly and helpful. More

by James Krueger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Robles
Sep 06, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, James, for your feedback on your recent visit to Gordie Boucher Ford Lincoln of West Bend. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 02, 2023

We've had our '20 Mustang in twice now and the window problem is still not fixed. More

by BAMISKIMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Zieja
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sales: Chris Flynn, General Manager 262-338-3379 Service: Joe Hohmann, Service Manager 262-338-3379

September 02, 2023

Kept us informed and educated on work being performed. Work completed on time and with high quality. More

by LYNN.KERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Lynn, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2023

Thanks Angie, you got us in when we needed it. Our trip would not have happened otherwise. More

by T.L.BLUMENBERG
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words for Angie, and for taking the time to leave us this wonderful feedback!

September 01, 2023

Courteous, professional, and all of my questions were answered. My Technician also helped me with a matter related to my vehicle that was outside of the reason for my scheduled appointment. More

by CHRISSY0977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Heyse
Sep 05, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Chrissy, Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

September 01, 2023

I cant say I love West Bend Gordie Bouche enough. Sales and service second to none. Thank you Angie ,Dave and Eugene. More

by Kenkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't ever forget Eugene !!!! Best salesman ever, Rebecca Flynn, Angie Heyse
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2023

Friendly service, explained everything very well. Did the works package, free wash and done in less than an hour. More

by GIBDER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Purchased my vehicle through Gordie and I get all my maintenance done there. Their customer service is exceptional! More

by stauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon!

August 30, 2023

The staff was pleasant and efficient. Accommodating space to do work while I waited for the servicing. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Lori responded

The most positive experience I have ever had at a car dealership- prompt, pleasant and knowledgeable. Highly recommend this dealership. Thank you for your accommodating service with a smile.

Aug 30, 2023 -

Lori responded

Thank you. Was not planning to stay but seeing the business center and great space- found the wait to be very pleasant.

Aug 31, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, Lori, and for taking the time to leave us this wonderful feedback!

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