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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

October 13, 2023

Justin was courteous, thorough in his explanations, and timely. Car expenses are always high but it was reasonable. More

by glr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2023

Did a great job, Nick made everything really simple to understand. Moved the process along quickly. More

by Mark Schultz
Recommend Dealer
Yes
Employees Worked With
Nicholas Greenhalgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark, we are glad that Nick was able to provide you with such a great experience! Thank you for the great rating and please come back to see us again.

October 11, 2023

Out dated parts were installed not the new redesigned part numbers. This was the second replacement of the cam phasers all of which have the same original part number. Before the repair, Ford and the d More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Dewey
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

October 11, 2023

Very satisfied with work completed on my Ford Edge. Quality of work and pricing was as expected. More

by LMCCORMACK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! If you're ever in need of more help, please let us know!

October 10, 2023

The service department at this dealership is amazing – they go above and beyond and truly care about their customers and vehicle needs. And a shoutout to John Zieja — he is top notch! More

by EmJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2023

It was one of the best car purchasing experiences I have ever had, Joey is truly one of a kind. He listened to what I wanted and came through for me. Can't thank him enough. More

by nanapat1256
Service Time
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

October 05, 2023

I had a great experience working with Ryan Zurakov in purchasing my car and with Zeke Heyse to complete the paperwork. They were friendly and professional. I recommend Ryan to anyone looking for a great More

by paulsommer60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Ryan was able to provide you with such a great experience! We're looking forward to your next visit with us!

October 03, 2023

They don’t seem interested in solving a problem I have with the car with when you open the door occasionally I have to start it fast or the horn starts beeping. They told me after my 36,000 miles it was a More

by JLAKESHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we would like the opportunity to address your concerns. Please reach out to our Service Manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

October 01, 2023

Super nice fast and easy. Worked hard to get payment where needed. Showed me everything about truck More

by MICHAELMUELLER014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Nov 03, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2023

I was pleased on how fast they got me approved and was out the door in 3 days with my new vehicle. Thank you More

by SMDOERR65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
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