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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

October 26, 2023

Service was fast and friendly and the wait time was exactly what they said it would be More

by shjar12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2023

The staff was very genuine and professional as Louie Holguin walked us through our car and followed up , would definitely suggest Boucher Ford to anyone. More

by LINDA.CACALLUM
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Oct 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Linda, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

October 25, 2023

Everyone is always so friendly and helpful. Very knowledgeable also. I will keep coming back More

by TRACEYSSCENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2023

Great service- friendly and reliable! I love being able to schedule my car for service online. More

by trforrest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're happy to hear you enjoyed your service at our dealership. Please let us know if we can ever help you in the future.

October 24, 2023

I would highly recommend this dealer, they were very polite and did an excellent job. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Bonnie, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 23, 2023

GB service was professional and easy to work with. I was treated with respect throughout the process. However, I was very disappointed when the repair description disqualified my repairs to by covere More

by Mark Schaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Oct 27, 2023 -

Mark Schaub responded

The service and how I was treated during the repair was great, however because of the verbage used on the Estimate Repair report that disqualified 2 of my repairs to be covered by my after market warranty I will NOT be coming back to Gordie Boucher for my next vehicle purchase, which will be within the next 6 months. Believe me, I have talked to dozens of my colleagues about the situation and their opinion of Gordie Boucher has been changed.

October 20, 2023

Great attention to detail by service writer John Z. He has always done an outstanding job with communication. Also appreciate outstanding efforts by Bouche’s Barb Sauer! More

by pakaker4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 20, 2023

Fast, convenient and friendly service. Angie’s the best! I am very satisfied with my experience. More

by CATHERINE.NOONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Catherine, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 19, 2023

I thought they did a really good job on my car, they got to work right away while I waited in the longe. They checked the oil and tire pressure for me. Everything looked good. More

by Austinwei9516
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

October 19, 2023

Ryan really made my experience easy, was eager to please and made the process go smooth, Moriah, new her job and really seemed to care. More

by BRIGUY2379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moriah Parrish
Oct 26, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

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