Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,271 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,271 reviews
October 26, 2024
I was checked in quickly and my vehicle was done quicker than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. than they said. Everyone including the guy that moves the cars and cashier were very nice to me and my dog. More
by MarnaK
Verified CustomerEmployees Worked With
Other Employees :
Older guy who moves cars ( accent) and the wonderful Asian lady who checked me out
October 26, 2024
They went above and beyond to make sure that my truck was fixed right along with keeping me informed on the entire process. fixed right along with keeping me informed on the entire process. More
by schubes22001
Employees Worked With
October 25, 2024
I placed an order for a 2024 Ford F150 Tremor and everything about my experience from the start of the order to the day I picked up my truck was exceptional. Hats off to Eugene Sanchez and Chris Flyn everything about my experience from the start of the order to the day I picked up my truck was exceptional. Hats off to Eugene Sanchez and Chris Flynn for providing an exceptional customer experience! More
by Randy. Faber
October 24, 2024
The service from the very beginning,, totally Professional. John was very thorough with all the details. He was great. I look forward to working with him in the future. Thank you. 😊 Professional. John was very thorough with all the details. He was great. I look forward to working with him in the future. Thank you. 😊 More
by Carlq92
Employees Worked With
October 23, 2024
The service dept did a very good job on my 2024 Ford Edge on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. on Oct 21 2024. The young gal Angelika went above and beyond to help with Ford Pass and I was able to have the bronze service done at NO cost to me. I had to pay for our first service, that was done last month, as I was not asked about Ford Pass. More
by diamond416
Employees Worked With
October 23, 2024
Easy to get appointments. Nice people and waiting area. Kept me updated during the appointment Nice people and waiting area. Kept me updated during the appointment More
by Mike T
October 22, 2024
Nick did a fine job explai. ing the new ford maverick truck fo me . Process went smoothly ing the new ford maverick truck fo me . Process went smoothly More
by fdlfastncon
October 21, 2024
Customer service & shuttle is great. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. Had a bug guard put on and disappointed with the two sided tape showing outside of the guard. Looks sloppy. More
by fureverfashionbyapril
Employees Worked With
October 18, 2024
Good experience all around. Dropped off, got a loaner and work was done in a timely manor. Dropped off, got a loaner and work was done in a timely manor. More
by ERIKK12
Employees Worked With
October 17, 2024
Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! Easy in and out appointment. Customer service was super polite! Highly recommend! More
by Judygeldnich
Employees Worked With
Other Employees :
Peaches at check out was super nice as well.
