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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

January 20, 2024

The shield came loose underneath the front of my Fusion, when driving on snow-covered, icy roads last week. (We got over 20 inches between 2 storms) I called the service department & they got it in that mor More

by Bubbapfeiffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 22, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 17, 2024

So far the repair looks good. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. More

by Ejl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2024

You broke my door then tried selling me xxxx. xxxx Joe the service manager, nothing but a corporate conman. More

by djacobsen86.dj
Recommend Dealer
No
Employees Worked With
Joseph Hohmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Joe Hohmann, at 262-338-3379 so that we can make this right.

January 17, 2024

Service always does a great job and I really like the video of what they were doing on my truck the last time I had it in I'd recommend them all the time More

by tony keller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barb Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Jan 20, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Tony, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

We dealt with Richard Love, who was very thorough and kept us abreast of when our new Ford Transit would arrive at the dealership. More

by Spaaanelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke
Jan 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

January 16, 2024

Ryan went above and beyond in my strange vehicle situation. He is extremely considerate and helpful. He kept my budget in mind and got me my perfect fit. More

by Katlyngordon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Jan 17, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Katlyn, we're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!

January 06, 2024

Joey was easy to work with and we got the deal done quickly. He personally delivered the van and went over the operations with us. We had some questions after he left and he quickly returned our call More

by OFFICE15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Brasted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Jan 11, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Joey was able to provide you with such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2024

Louie was excellent to work with, found the right vehicle for my wife.Everything was explained top notch upon delivery Over all dealership was a great experience. DW More

by dwaraxa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse, Hansen Olson
Jan 05, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we are glad that Louie was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 27, 2023

Amanda did an amazing job on getting me a vehicle that would work with my loan. More

by 19kellcietenhaken
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

December 11, 2023

Eugene was very helpful with everything and he helped me to feel very welcome there! More

by scoansycider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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