Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Love my new ride I've never been a big Ford fan. I've always drove small cars that were used or handed down. I came in with a few requests, such as remote start, 4 whe I've never been a big Ford fan. I've always drove small cars that were used or handed down. I came in with a few requests, such as remote start, 4 wheel drive, and heated seats. Amanda totally hooked me up in my new 2020 Ford edge!!! It has way more than I asked for and I love it!! Everyone I interacted with was friendly and courteous!!! We will definitely come back!! More
Great service no hassle Waited for the car. Very nice waiting area. Was kept up to date on the progress and service was done in a timely manner. Service adviser was Rick who Waited for the car. Very nice waiting area. Was kept up to date on the progress and service was done in a timely manner. Service adviser was Rick who did a great job on checking on a up coming recall fix. More
Friendly courteous willing to help. Good knowledge of vehicle I was interested in. Returned calls with reasonable promptness. Could of had new vehicle detailed a little cleaner. vehicle I was interested in. Returned calls with reasonable promptness. Could of had new vehicle detailed a little cleaner. More
Great experience My wife and I bought a 2017 Ford Explorer XLT. We worked with John Montag. He was very knowledgeable and a pleasure to work with. My wife and I bought a 2017 Ford Explorer XLT. We worked with John Montag. He was very knowledgeable and a pleasure to work with. More
Great service, great people, great car! I spent most of the day at the dealership while waiting for the car to be in top shape for me to take it home before the weekend. Did I say this was a I spent most of the day at the dealership while waiting for the car to be in top shape for me to take it home before the weekend. Did I say this was a Friday? I wanted to take it now that I had made the decision. I took the car to my apartment underground garage to check out how well the car fit and how easy it was to park. Did I mention that the assigned slots are not huge? I then decided on the red Escape SE. Not too fancy (no navigation, no sunroof, no all wheel drive) but perfect for me. Zeke has been a great help and a great salesman! Not pushy, answered questions, explained the features, etc, etc. without using pressure. He has followed up by calling and answering more questions and offering future help if I need it. I had decided to lease so had a bit of paperwork to do. That too went well. I was happy with the trade in and the terms and the service. Win, Win! Overall: friendly, helpful, great people. More
Best ever! This is my 3rd lease with this dealer....everyone I have ever dealt with at Boucher has been great. From salesmen to finance people to service, every This is my 3rd lease with this dealer....everyone I have ever dealt with at Boucher has been great. From salesmen to finance people to service, everyone is always courteous, friendly and a pleasure to work with. Even the. Boss (Chris Flynn) makes a point of greeting the customers If these folks weren't the best, would I have come back three times? Don't think so! More
Great service and people. Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it ru Boucher Ford serviced my F-150 Thanksgiving week. They worked on my engine; it ran rough with no power. They repaired the problem and now it runs like a new truck. I want to thank Rick Wagner for taking care of my service. Rick, Barb and Kim are great service writers also the people that move the cars when we check in. THANKS AGAIN FOR OUTSTANDING SERVICE. From a happy customer. More
Amanda was amazing to work with!! I highly recommend the buying experience with her! Professional and not pushy, she made sure all of my must haves were checked off my list as well as was extremely flexible buying experience with her! Professional and not pushy, she made sure all of my must haves were checked off my list as well as was extremely flexible with my schedule. More
We worked with Eugene, our salesman, before for purchases of F-150's and now buying a new 2019 Explorer Sport to accompany our F-150 and we are very pleased with the purchase. We are now able to deal with th of F-150's and now buying a new 2019 Explorer Sport to accompany our F-150 and we are very pleased with the purchase. We are now able to deal with the local dealership for both vehicles going forward. Thanks for all your help and making the purchase happen! More
service lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say lincolns expectations of service to their customer is a high standard. the service we receive really is beyond that. friendly, doing what they say and within the time frame stated and being' a Lincoln customer other options available. we always had a great experience with the management and sales associates and at times questioned service. however service has really stepped up and I would rate them a 5+. thank you to all the service associates! great job!!!!!!! sandy More