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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

December 20, 2019

We above and beyond to do everything and snything that We above and beyond to do everything and anything that would make my buying experience as easy and fair as possible. They did everything in their pow More

by Rebel 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nuernberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Hopkins 5 stars
Dec 20, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Here at Boucher, we are always looking to go the extra mile for our customers! Thanks for the awesome review!

December 19, 2019

Found the truck I wanted! Staff was very helpful locating the 2016 F150 with the specs I was looking for. Good value on the trade in, fair deal all around. More

by TATANKANOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Weathers
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Congrats on your 2016 F-150! Please let us know if there is anything else we can assist you with!

December 19, 2019

Bought a truck and worked with Dan Powell, he was honest and up front. I would definitely buy from him and the dealership again. Very friendly staff More

by Andy j
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Powell
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We are glad Dan was able to help assist you with finding the right truck for you, Andy!

December 19, 2019

Heated Seat not working and rear defroster I brought my car in for servicing the driver heated seat that does not heat either when auto starting or manually as well as the center grid on the re More

by horicon59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wagner
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for bringing this to our attention. At your earliest convenience, please contact our Service Manager, Ken Braun, at 262-338-3379 so we can resolve this issue as soon as possible.

December 19, 2019

The Works I went in for an oil change and tire rotation yesterday and haven't ever had any issues. They always do a great job and the customer service personne More

by LDUDE143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen,Mike,
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your positive experience!

December 19, 2019

welcomed with a smile Rick Wagner greeted me with a warm friendly smile and was very polite and courteous. He really made me feel welcome and appreciated! The price was f More

by HEIDIV1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wagner
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your kind words about Rick and our dealership. We look forward to your next visit!

December 19, 2019

Top of the Line My service has always been excellent. Service staff is friendly and helpful. Work is done in a timely fashion. I would recommend this place for aut More

by ROGER.PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have a list of names handy. I don't recognize any names above.
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We're happy to hear you appreciate the service Boucher prides itself on, Roger!

December 18, 2019

Outstanding customer service! Unbeatable pricing and competitive financing! It was well worth my drive and I will definitely be going back for my next purchase!! More

by Tmachtan
Recommend Dealer
Yes
Employees Worked With
Greg prince, Kendell
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the awesome review! We look forward to seeing you in the future!

December 18, 2019

There was no pressure because I knew exactly what I wanted! I researched and picked out the car I wanted. Co-workers referred me to Dan Powell who took excellent care of me and listened to concerns.I definitely More

by MKFALLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Powell, Scott Feller
Dec 18, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We're glad Dan was able to take care of you during your vehicle search and buying process! Thank you for your recommendation and we hope to see you again in the future!

December 18, 2019

Basic Tune-Up Good communication between service adviser and client. Service done much quicker than quoted due to the availability of technicians to work together. More

by DactoGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Gregg Kuehl
Dec 19, 2019 -

Gordie Boucher Ford Lincoln of West Bend responded

We love to hear about happy customers like you! Please let us know what we can do for you in the future!

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