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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,914 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,914 reviews

September 01, 2026

John kept me up to date on all the steps that it took to get the job done More

by DONNANBRAD
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your mention of John’s timely updates reflects our service department’s commitment to clear communication. Hearing that you felt well-informed throughout your Ford’s service means a lot to our team. Chris Flynn General Sales Manager 262-338-3379

August 31, 2026

Always a hassle free experience with great people! The Boucher crew are always very accommodating. More

by BMW Brothers
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Sep 01, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad each service visit for your GMC Canyon feels seamless. Knowing our team makes you feel welcome and accommodated means a lot to us. Chris Flynn General Sales Manager 262-338-3379

August 31, 2026

We went through the work order several times to make sure everything that needed to be done was. Also kept me informed throughout of the work going on and if any issues. More

by victoriadrake18
Recommend Dealer
Yes
Employees Worked With
Josh I think
Aug 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your note about reviewing the work order together and staying informed throughout reflects how our service department values clear communication. Thank you for trusting us with your Lincoln Corsair. Chris Flynn General Sales Manager 262-338-3379

August 30, 2026

Clean, professional staff and answered all my questions Very polite office staff, and my auto receptionist was very polite and explained the work accomplished in detail that I understood. Will be back in t More

by roadking9800
Recommend Dealer
Yes
Employees Worked With
Elm
Aug 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Clear communication and professionalism guide every service we provide. Knowing that our office staff and auto receptionist walked you through the work in detail is rewarding, and hearing you felt well informed means a lot to our service team. We look forward to welcoming you back for your next visit with your Lincoln Corsair. Chris Flynn General Sales Manager 262-338-3379

August 30, 2026

Prompt and courteous Easy to schedule and came to my residence to perform service on time More

by RICKJUDY.WAGNER
Recommend Dealer
Yes
Employees Worked With
Emily Knope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Aug 31, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Rick and Judy, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Chris Flynn General Sales Manager 262-338-3379

August 30, 2026

Smooth dropping the car off. Quick and was in a shuttle and back home. Shuttle driver was very friendly. You brought my car back to me, which saved me a lot of time and was a gre More

by Casheagle1
Recommend Dealer
Yes
Aug 30, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing that our shuttle pickup and drop-off saved you time and felt convenient means a lot to our service team. We’re pleased we could provide shuttle service and complete the service on your Ford Explorer quickly. We appreciate the five-star rating. Chris Flynn General Sales Manager 262-338-3379

August 29, 2026

Received a repair/service quote of $2,681, which I agreed to and actual bill was $5,047.20. $2,366.20 higher than the quote (88.3% higher). I called for an explanation for the variance and nobody called me b More

by JOHN@SOMEWEIR.COM
Recommend Dealer
No
Sep 03, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

John, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Chris Flynn General Sales Manager 262-338-3379

August 29, 2026

Very good. Excellent follow through. I liked working with Joshua. Explained the few general maintenance items that should be concerned. Gave me estimates repair More

by Jkohlwey
Recommend Dealer
Yes
Employees Worked With
Joshua Kreis
Aug 29, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Your praise for our clear explanations of general maintenance needs and repair estimates during service on your Ford F-150 is truly appreciated. Knowing our follow-through met your expectations is rewarding. We’re also glad you found working with our service advisor helpful. Chris Flynn General Sales Manager 262-338-3379

August 28, 2026

Emily was very helpful in assisting with the mobil service. She left messages clearly explaining the situation. She was very pleasant to speak with in person regarding payment. More

by LENTZ6BH
Recommend Dealer
Yes
Employees Worked With
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Knope
Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Our team is pleased we could provide mobile service for your Ford Focus ST and assist with payment when Emily met with you. Knowing that Emily’s clear updates helped you understand the situation is rewarding. Your kind words and the five-star rating mean a great deal to us. Chris Flynn General Sales Manager 262-338-3379

August 28, 2026

I've been coming here since 2010 when I bought my 2010 Ford Fusion. Have always been pleased about your service to provide. More

by JUDEETRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NATHAN L.
Aug 28, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating and your loyalty since 2010. We’re glad our service continues to meet your expectations for your Ford Fusion. Chris Flynn General Sales Manager 262-338-3379