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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.6
2,975 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,975 reviews

September 24, 2026

Very helpful. Knew the product and gave great information. Would definately work with them again. More

by Jamplus2julie
Recommend Dealer
Yes
Employees Worked With
Alex in sales. Josh in service.
Sep 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our service team could share clear information and answer all your questions about your Ford Escape. Knowing you’d choose our service department again means a great deal to our team. Chris Flynn General Sales Manager 262-338-3379

September 24, 2026

I have always gotten good service from Boucher Ford. That's why I keep going back! More

by garymaryd
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Sep 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad you’ve consistently experienced dependable care on your Ford Escape. You’re always welcome back, and we’re here to help whenever you need us. Chris Flynn General Sales Manager 262-338-3379

September 24, 2026

John was very friendly and professional. My RV was scheduled as an RV oil change as usual. Always same day never anything different. John said they didn't know it was an RV and they usua More

by julieannwurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Knope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

Friendly and easy to work with Straight forward Made numbers align with trade in Great More

by COACHSCHULTZ41
Recommend Dealer
Yes
Employees Worked With
Roman and Larry
Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Knowing you felt our service team was friendly and easy to work with means a lot to us. We’re glad the trade-in numbers aligned smoothly and our straightforward approach hit the mark. Thank you for trusting our dealership with the service on your Ford. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

They got me in right away but said they would call in 2 to 3 hours. I waited 5 1/2 hours and they still had not checked my car. More

by LKKREIS
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wilson
Sep 24, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

No They didn't solve any of my concerns, made up a story. Funny I came in with 14164 miles on and after they supposedly checked everything I wanted checked ! When I picked my Truck up it had the same milage More

by DNBRACE3
Recommend Dealer
No
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 27, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly. Thank you again for your input, and we hope to hear from you soon. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

The experience was friendly and efficient! Would recommend I would recommend Gordie Boucher to others More

by ELIHEY546
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the five-star rating and for recommending us to others. We’re pleased our service team could deliver an efficient and welcoming experience for your Mazda3. Chris Flynn General Sales Manager 262-338-3379

September 23, 2026

Recall took longer than expected but they were persistent and maintained excellent contact throughout the process. Offered several scenarios to fit my schedule. Excellent More

by SGSIEVERS12
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

Hearing that our persistent updates kept you informed during the recall service on your Ford Escape PHEV means a lot to our service team. Our team is pleased we could offer multiple scheduling options to fit your needs. Thank you for the excellent rating. Chris Flynn General Sales Manager 262-338-3379

September 22, 2026

Our sales person goes out of his way to keep customer happy the entire team is great have bought many car/trucks from this dealership More

by RfettigJr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Dewey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

After choosing us for several vehicles, your continued trust and kind words mean a lot to our team. We’re glad your salesperson went out of their way to keep you happy and that our team could deliver another great purchase experience on your used Explorer. Chris Flynn General Sales Manager 262-338-3379

September 21, 2026

Very friendly staff. The service went by super fast, which I appreciated. They also added a discount for me which saved me a few bucks!! More

by Ella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Gordie Boucher Ford Lincoln of West Bend responded

We’re glad our service team could take care of your Lincoln Corsair quickly and with a friendly approach. Knowing that the discount we applied saved you some money is truly rewarding. Chris Flynn General Sales Manager 262-338-3379