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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,310 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,310 reviews

January 01, 2025

Great communication and happy to work with me. Was in and out in less then four hours with the truck. More

by JPAULDALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for choosing Gordie Boucher Ford Lincoln of West Bend! Please let us know if we can be of any more assistance. Chris Flynn General Sales Manager 262-338-3379

December 31, 2024

Great customer service, Car was clean and ready to go ! Loan and sales associate went out of their way to get me in a car! More

by CL.EQUUS1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Zurakov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Chris Flynn General Sales Manager 262-338-3379

December 29, 2024

The service team did an outstanding job on a variety of issues on my Expedition. Jacob stayed in touch regularly on a 7 day project. More

by MikeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, Mike. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 29, 2024

Unfortunately my 2nd bad experience with this dealership. Typical slimy car salesmen, and poor management More

by bvmoto
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Nuernberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris Flynn General Sales Manager 262-338-3379

December 28, 2024

I thought the video that was sent to me after repair was a nice touch More

by mlmoser36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

Ralph and Larry were awesome. Friendly and made purchasing a car easy. Thank you so much. More

by alisha_39simmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Racette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Alisha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

December 25, 2024

Friendly people every time I go or talk to one of the employees there in service or parts department. More

by MUSTANGLX5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

December 25, 2024

John was great about keeping me informed about the progress and about any issues that arose. The dealership mechanics did install all the important parts back into vehicle, but didn't finish installin More

by LASHARETEA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Zieja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear John and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

December 22, 2024

Monica Dewey spent extra time making sure my questions were answered regarding servicing my Plug in hybrid battery. Eugene Sanchez showed me new electric vehicles and explained features, cost and financ More

by Muggs109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Dewey
Dec 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 19, 2024

My salesman Patrick Moschea is experienced and knowledgeable about different vehicles and if he isn’t sure about a question, knows how to get the answer. He’s very personable. More

by Pony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Moschea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Sabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379