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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

4.7
2,273 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,273 reviews

April 01, 2024

Great Experience. I Started my inquire online and was contacted in a timely manner by Louie. This ended up being my first New Car purchase and would highly recommend. More

by MB84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeke Heyse
Apr 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

April 01, 2024

Service rep was nice, told me a free wash would be included. Truck wasn't washed when I picked it up and drivers door had multiple greasy fingerprints. Ordering parts for a recall I scheduled 4 weeks More

by Opgenorth.austin
Recommend Dealer
No
Employees Worked With
John Zieja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zieja
Jul 07, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Austin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

March 31, 2024

Angie was very collaborative and kept us informed. She was prompt in her feedback of services. She is very good at her job. More

by HOWENSELLE
Recommend Dealer
Yes
Employees Worked With
Angie
Apr 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we're so glad you enjoyed working with Angie! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

March 30, 2024

Courteous, thoughtful, informative and professional as always. Great job. Really happy with the way she kept me informed along the way. More

by TCRAZYMAN
Recommend Dealer
Yes
Employees Worked With
Angie
Apr 02, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

March 28, 2024

They picked up our car, fixed the brakes and brought it back. We were happy! More

by garymaryd
Recommend Dealer
Yes
Mar 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Gary, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2024

Very nice and polite employees, and managers to work with. That's why I continue to purchase my vehicles and also maintain them at Boucher West Bend. More

by JOHN.DELOSCHY
Recommend Dealer
Yes
Employees Worked With
Angie
Jul 04, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

John, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

March 27, 2024

Took care of my vehicle and did extra work which was appreciated Very efficient and professional More

by CWEYKER
Recommend Dealer
Yes
Employees Worked With
Tyler, service manager
Mar 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

March 27, 2024

Did what they said they would and were very helpful on describing options. patient in waiting for me to gather funds for purchase. More

by CWEYKER
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Howey
Mar 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

March 23, 2024

Overall I was pleased but initially had a huge stain on rear seat so final prep inspection was inadequate. Then a 2k addition was added without knowledge. Never really got an apology over those mistakes. Y More

by DEANASHEPPAR
Recommend Dealer
No
Employees Worked With
Moriah Parrish, Moriah Parrish
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Chris Flynn, at 262-338-3379 so that we can make this right.

March 23, 2024

We were a little early and they got us in right away Done in less than a hour More

by melissiakaczmarek
Recommend Dealer
Yes
Mar 26, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Hi Melissia, it is great to hear everything was done quickly and to your satisfaction! Thank you again for the great review!

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