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Gordie Boucher Ford Lincoln of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.7
2,344 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3021 W Washington St

West Bend, WI

53095

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Showing 2,344 reviews

August 31, 2024

Service writer was great at keeping me updated on what’s going on. And it seems that the mechanic that was working and doing the repair kept my vehicle clean and seems to be running great. More

by ES202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

August 29, 2024

The service was quick. Thank you. Will definitely be continuing our service at this location. More

by Tattoodwinesnob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. Tyler and our team appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

August 29, 2024

Very nice to deal with. Have been using service department for along time and they are the reason I keep coming back. Scott was way better than my last sales experience here More

by WSCNSN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Reilly
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that Scott was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

August 28, 2024

Super friendly, 100% customer oriented and committed to their desires in the purchase of a vehicle. They were the best out of numerous auto dealers. More

by pfbartman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Zarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Brasted
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

August 28, 2024

They work very hard to achieve customer satisfaction. Their staff is friendly and very conscientious More

by sallts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 28, 2024

I was treated very well every step of the way. Car was waiting when I got there...I even got a ride home. Good dealership. More

by SANDIHILLCRANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't see the finance person., Joey Brasted
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Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Gordie Boucher Ford Lincoln of West Bend! Chris Flynn General Sales Manager 262-338-3379

August 28, 2024

Service has been improving. Last 2 times I dropped off my vehicle and was done before the estimated time given for repairs. More

by jamieandbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 29, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Jamie and Bri! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 27, 2024

Angie 👸🏼 was awesome and service squeezed me in and everything was really quick. Thank you.! More

by Surfsuppcl0991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Heyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Surfsuppcl0991 responded

I love coming to this location and working with Angie specifically! She is extremely thorough, Communicates amazingly and is always extremely polite! Anyone would be lucky to work with her!

Aug 28, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your excellent review! We are so glad that Angie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Hohmann Service Manager 262-338-3379

August 22, 2024

Pretty rad people there. Everyone was pure cash money. Sucked I had to spend so much. But good peeps regardless More

by Chletko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Howey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

August 21, 2024

Took a long time for oil change and how did he think I would know how to put that bottle in if he couldn’t do it More

by griz.wi
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

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