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Gordie Boucher Ford Lincoln of West Bend
West Bend, WI
2,271 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,271 reviews
November 19, 2024
The team took care of my problem with the computer message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were s message that showed up on the F150 on the same day. Fit me in on the next days schedule to check the communicate. Also did Ford updates that were showing up for the truck. Very professional. thank you More
by Jkohlwey
Verified Customer
November 19, 2024
November 17, 2024
A knowledgeable helpful group of people which made spending $55K not so bad of a event. Seriously, I would tell anyone who ask me that I wouldn't hesitate going to this dealership. spending $55K not so bad of a event. Seriously, I would tell anyone who ask me that I wouldn't hesitate going to this dealership. More
by GSJACOBY
Employees Worked With
November 17, 2024
The gang at Gordie always take great care of me. Thanks to Tom for taking care of my truck Thanks to Tom for taking care of my truck More
by DAVE.BROOKS0
Employees Worked With
Other Employees :
Tom Young
November 16, 2024
I took my 2024 Ford Edge in for a recall and was told it would about an hour and was out in less than hour. Kim is an outstanding service rep, she went to bat for me when there was an issue a couple years b would about an hour and was out in less than hour. Kim is an outstanding service rep, she went to bat for me when there was an issue a couple years back with my Ford Fusion and Im so happy shes back in West Bend, what an asset for this dealer!!! More
by TONYTHIMM
Employees Worked With
Kimberley D Gonzales
November 14, 2024
Ryan Zurakov was excellent with helping us with the purchase of our 2021 Ford Ranger? purchase of our 2021 Ford Ranger? More
by debraglisczinski
Employees Worked With
November 13, 2024
John did a good job of keeping. Me informed of the work being done.very friendly and personable. Me informed of the work being done.very friendly and personable. More
by keithpolster5
Employees Worked With
November 13, 2024
Had a battery replaced, covered under warranty, smooth, easy transaction. Quick too! Would highly tecommend. easy transaction. Quick too! Would highly tecommend. More
by GLENSIDECONRETE
Employees Worked With
November 12, 2024
Great customer service. Salesman knew the inventory. Will definitely be a returning for future purchases ! Salesman knew the inventory. Will definitely be a returning for future purchases ! More
by RENEELYNN0809
November 09, 2024
The Gordie Boucher Dealership in West Bend was very proactive in taking care of me as a customer. John Zieja was very pleasant to work with and he took care of me every need. The concierges were very f proactive in taking care of me as a customer. John Zieja was very pleasant to work with and he took care of me every need. The concierges were very friendly and helpful. They had a courtesy vehicle to take me home after I dropped my vehicle off for repairs and again to come and get me to take me back to the dealership when my vehicle was repaired. John kept me in the loop as far as repairing my vehicle. He took care of the warranty and getting the parts needed, and also let me know what I needed to pay. After my vehicle was repaired and I returned to the dealership, John asked if there was anything else I needed and if everything was ok, took me to the paying section and vehicle keys. I would especially like to thank John Zieja, my Service Consultant for taking excellent care of me, and Andris Kursietis, the concierge for driving me. I would like to thank the Gordie Boucher Dealership of West Bend for taking excellent care of me! More
by Dick
Employees Worked With
