Gordie Boucher Ford Lincoln of Janesville - Service Center

Your Service Department has ALWAYS been very professional and thorough in the work done on the Cmax. I have always left the Service Department feeling as if I got SERVICE done and done right. and thorough in the work done on the Cmax. I have always left the Service Department feeling as if I got SERVICE done and done right. More

Consistently excellent customer service, very thorough and do an excellent job of explaining or answering questions and do an excellent job of explaining or answering questions More

Very good job very nice people to work with nice lounge with very good coffee with very good coffee More

Always on time. Service staff is always courteous. Dakota is always knowedgeable and a great help. Jeff was my service writer this time and was excellent. Service staff is always courteous. Dakota is always knowedgeable and a great help. Jeff was my service writer this time and was excellent. More

Great experience with Gordie Boucher Ford Lincoln of Janesville. Everyone was friendly and knowledgable. And most importantly, they fixed my car! Janesville. Everyone was friendly and knowledgable. And most importantly, they fixed my car! More

Dakota answered all my questions and made me feel welcome and took care of everything that my vehicle needed. and took care of everything that my vehicle needed. More

Everything went smooth and fast. I took my new Bronco home the same day in less than 4 hours. I took my new Bronco home the same day in less than 4 hours. More

I made a regular maintenance service appointment and they totally wasted my time and money. I have a Ford prepaid service plan for my vehicle which I told them when I made the appointment and again when I ch totally wasted my time and money. I have a Ford prepaid service plan for my vehicle which I told them when I made the appointment and again when I checked in. They tried to sell me things already covered by my plan, then claimed they couldn’t look up my plan details, then said they couldn’t complete the service and said I had to reschedule. I confirmed with the dealership that I bought the vehicle new from that this was total bs that Gordie couldn’t look up my prepaid plan. I’ll never return here again. I think they’re shady and we’re trying to cover their mistakes when I refused the upsells of basic wear items my plan covers. More

We were on vacation and had truck trouble. They were able to get us in and fix it and we went on. We especially had a good experience with Dakota who kept us informed and went above and beyond They were able to get us in and fix it and we went on. We especially had a good experience with Dakota who kept us informed and went above and beyond to help us! Thank you, Gordy Boucher Ford! More

Quality workmanship every time I take my vehicle in for service. Everyone is always professional and friendly. service. Everyone is always professional and friendly. More