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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,832 Reviews

1,832 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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June 01, 2024

They were efficient and timely with the work on my car. . I was treated with respect. More

by LWEID1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kyle
May 31, 2024

Their customer service was exemplary. The concierge service was courteous and immensely appreciated by myself. Would recommend the service department in the future for customers. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

He was very thorough and informative. Great at his job, personable and on top of it. More

by Jmt192310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

May 28, 2024

We made an appointment for the works, oil, change, tire rotation, and to check an intermittent check engine light. Also, a brake light that was on. was charged $250 for an PCM update, I think More

by Dirty Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
May 31, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sean Tompkins Service Manager 608-754-5511

May 28, 2024

I was very pleased with the quick diagnosis and the following communication between Dakota and the warranty company to get my Navigator back on the road as fast as possible. More

by krisvergenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dakota and the team met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

May 26, 2024

Gordie Boucher of Janesville WI is hands down the best there is! First off Mike Islami is IMO one of the absolute best and classiet salesman there is ANYWHERE, you honestly forget that he is a “car salesm More

by mecollariv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad Mike and our team were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

May 25, 2024

They always take care of me in a timely fashion and they know I know automotive More

by LISALU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 23, 2024

Had a great experience. Love my new Lincoln Corsair!! Had a great salesperson who worked with me and got me what I needed and wanted. Tim in service got my backseat vents f More

by DCOOP2X69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that Tim was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 23, 2024

As always the service was exceptional. Jeff goes above and beyond to ensure my vehicle and I are taken care of. More

by redberan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind words for Jeff and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 22, 2024

We had a great experience buying our 2014 Ford Ranger from the dealership. Worked with Dale Karolczak who could not have been nicer and did not pressure us into buying any accessories or warranties. One More

by Husa
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to hear that Dale provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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