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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,889 Reviews

1,889 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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July 23, 2023

Find a way to lower cost for consumers but yet keep up the good work. More

by BOCEFUS.CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

July 22, 2023

Great service! They are easy to work with. I couldn’t ask for a more pleasant experience. More

by etptech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

July 21, 2023

Always very friendly and on time. Nice waiting room with drinks and snacks. Sometimes the wait is a bit long. More

by BRENDA.MCNICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 21, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2023

Great Customer Service. Keeps us informed what’s going on. We feel like family here. Love the coffees, drinks, & snacks while we are waiting. More

by Kat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Warne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kat, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 20, 2023

Warranty work completed on a 2020 Lincoln Aviator. Service Center Manager was excellent and very knowledgable. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember employees name
Jul 21, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, Brett! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

July 19, 2023

The moment that you drive your car into the service bay you are greeted like you are family. All of the staff are very friendly and professional. My service advisor was awesome. I really liked the video More

by owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 17, 2023

Brian, sevice tech did an awesome job. Very helpful with several issues I had that day. More

by DMBARON66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian sevice
Jul 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2023

The employees here were my heroes and I caught my first break after being out of state heading on vacation, with my toddler, during a storm, driving on the interstate and my passenger windshield wiper caug More

by Kaylabreann22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

July 14, 2023

Service writer Dakota is always professional and up front with things and even though I may only show up twice a year, he remembers me. More

by DWINKELMAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dakota and our team, and we look forward to working with you again.

July 13, 2023

They were very helpful and friendly. Was done in a reasonable amount of time. Will recommend More

by tsegner49
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shop area, don't remember. Oil change
Jul 14, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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