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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,889 Reviews
Call Service Center (608) 607-3724

1,889 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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August 31, 2023

I like the work but when you try and get ahold if service you can goget it.I tried 4 times last week with no luck. More

by SKGREENWELL1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zipperer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback. Quality customer service is always our number one priority, and we're sorry to hear that we fell short in some areas. Thank you for bringing it to our attention! We appreciate your business and hope to see you again here at Gordie Boucher Ford Lincoln of Janesville.

August 31, 2023

Service and sales depts. ..always friendly and helpful! Wait times on time! Busy place! Always greete d! More

by JLEGREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 30, 2023

Did service as needed in timely manner. Offered pickup shuttle service. Very professional will continue servicing there More

by Skimpy205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

August 30, 2023

Service advisor was thorough upon arrival/check in. Work was completed in timely manner and work was done right the first time. More

by LOWMAXX91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2023

For me This dealership have good service , it quickly to make a appointment also and one more good thing is car wash after More

by Tran Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2023

Fast, friendly, honest service. Willing to go out of the way to satisfy the customer. More

by ETHOMPSON715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 29, 2023

Everyone I have dealt with has been awesome. They get me in and out asap with quality work. More

by candyfaust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

August 29, 2023

Very thorough and timely with the services performed and scheduled.Will be back again as needed. More

by TOM.BRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tom, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 27, 2023

Great service. Very friendly staff and was very quick on getting the parts in. Excellent work More

by Marci Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy St Cyr and Jamie Dahlke
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Aug 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Maci, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as one of our valued customers for many more years to come!

August 27, 2023

Gordie Boucher Chrysler did a wonderful job! I made an appointment with Linda; she was quick to assess the problem and get a solution. Very kind and helpful! The mechanics and technicians did a More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda, and Nick Arneson
Report | Print
Aug 28, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department, Jen! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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