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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,836 Reviews

1,836 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 17, 2024

I appreciate the quick scheduling. And the thorough yet timely oil change first thing on a Saturday morning. More

by webblisag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 17, 2024

Performed the job as promised and in the time they estimated. They did a great job More

by jsamkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with Dakota and our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 17, 2024

All who I worked with at Boucher Ford were helpful and friendly. Special thanks to Mike for making this long distance transaction easy More

by WMICHAELSON
Recommend Dealer
Yes
Employees Worked With
Mike Islami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 16, 2024

Jeffery was very up front and honest about what work needed to be done and the cost. He was very friendly and personable. More

by SNORTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad Jeffrey was able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 16, 2024

They were so professional with the whole transaction from the start to finish. Good communication More

by SEANCHINNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Schuhmacher
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Sean, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience working with our team here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 16, 2024

Always the most helpful! Very professional and kind. Willing to answer my questions. Quick to get an appointment. More

by Jeanine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Jeannie, Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 13, 2024

They get right to it. they do a thorough inspection and make future recommendations for any up coming replacement More

by Bill krebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much, Bill, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 13, 2024

The staff at Gordy Boucher has consistently provided superior service to me and my family. This visit was for an oil change, tire rotation, and service checks. The staff was friendly, professional, an More

by JPDALEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

April 12, 2024

Such a pleasant experience! !! It was our second time in two months to be in a position to need a new vehicle and Anthony made it fun with no pressure! More

by SHAWNFREDRICKS56
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Shawn, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 12, 2024

They made pay for some thing and didn’t even do it worse dealership ever I’ll never be back More

by pedro.thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Schuhmacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tompkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly West
Apr 12, 2024 -

Gordie Boucher Ford Lincoln of Janesville responded

We're sorry your service did not meet your expectations. We strive to provide all of our customers the best possible service experience. As we discussed with you, we completed the partial alignment and if you'd like to discuss this matter further please feel free to give us a call. Sean Tompkins Service Manager 608-754-5511

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