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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,892 Reviews
Call Service Center (608) 607-3724

1,892 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 02, 2023

Outstanding service and courteous employees with a pleasant waiting area. The service department went above and beyond expectations. More

by pa7257jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember any employee
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Nov 02, 2023 -

pa7257jp responded

I appreciate the fantastic service that they did. I showed up with low tire pressure and they took care of it immediately and they didn't even charge me because I purchased the tires from them in April. They are a awesome dealership and amazing service department.

Nov 02, 2023 -

pa7257jp responded

Awesome service department and friendly staff

November 02, 2023

They got me in super fast and diagnosed within a few minutes excellent service Thank you ! More

by FRED68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis technician
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 02, 2023

It was a great experience, great service they treated me like family, definitely I will come back again 👍🏻👍🏻 More

by Alex75!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Alex, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

October 31, 2023

Best dealership around won’t go any where else very professional an listen to concerns More

by DPUPPIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Warne
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Nov 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Please let us know if we can ever help you in the future.

October 30, 2023

I have always had great service here. Jeff Vance does a great job and is friendly and very helpful. More

by GARYCUNNINGHAMVFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 29, 2023

Extremely friendly environment. Very well detailed on all services they do with your vechile. Best all around experience More

by Amandadimas30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2023

Kept me updated on what they were doing on my vehicle all the time. Informed me about courtesy vehicle services More

by rjsmukowski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

October 28, 2023

I have been coming to the Gordie Boucher dealer for 11 years. All service has been explained and accomplished efficiently. The people have always been helpful. More

by GETCRUNK815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for sharing your amazing experience. We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 28, 2023

Found what was making the clicking noise that I complained of in April that they could not figure out. Fixed now. More

by klholmes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 28, 2023

Dropped off my vehicle received prompt feedback, explanation of services needed and good service. Thanks More

by Carrolljruthie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! If you have any further questions, please give us a call. We're always happy to help!

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