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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,894 Reviews
Call Service Center (608) 607-3724

1,894 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 17, 2023

Nice, professional sales people. Good selection of new and used cars. And good service too. More

by RLHEPLER
Recommend Dealer
Yes
Employees Worked With
Mike Islami
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Zoul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Kapp
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Nov 22, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! Until the next time we meet, take care!

November 16, 2023

I brought my truck in for warranty work front bearing was making noise after it fixed. I went 200 miles, and it started making noise again. More

by captjeffthompsin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

November 16, 2023

Very friendly, knowledgeable, and efficient. We had a recall on our Ford Mustang Convertible. After being ghosted by a Ford dealer that was closer to our house, my wife and I decided to contac More

by Dan Whitford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2023

People are must kind. Quality of service is Great. Keep you up to date on progress of repair. More

by Kayleen003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2023

Felt at home Felt at home eating and drinking complimentary coffee, reading news on my phone More

by ELAINEGUMBLE
Recommend Dealer
Yes
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2023

Very knowledgeable, thorough and fair. Excellent service dept. Very professional. I have purchased 5 vehicles from them so far More

by BARB_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Schuhmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

November 15, 2023

They are very through with their inspections and overall do very good work, will be back soon with another car More

by nuggetsmom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

November 15, 2023

Very good customer service and quality of workmanship. Always work with me even upon short notice. More

by Laura Honore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Charlet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cas Hauger
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Laura, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

November 15, 2023

Very courteous and helpful. Jeff offered insight regarding upcoming needed services. He offered a quote for new tires. Did have a low tire pressure warning indication after v More

by Anderson.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Anderson, we're so glad you enjoyed working with Jeff! We will be sure to share your kind words with him! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2023

From the service rep taking the reservations to the service rep checking you in, are very friendly. Work is done right. Wish some of the services on the vehicles were more reasonable. More

by WAYNE.DAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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