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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,895 Reviews
Call Service Center (608) 607-3724

1,895 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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November 30, 2023

Extremely helpful and kind! I have been pleasantly surprised by the service of this facility More

by thehaupts97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

Friendly service. Fair price on most things. Some higher than other places. Good communication. Most of the time work done in a timely manner. More

by WAYNE.DAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 30, 2023

Friendly and Efficient Very knowledgeable and always keep me informed on what is happening with my car More

by KELLERLINDA60
Recommend Dealer
Yes
Employees Worked With
Tim and Cass
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2023

Easy to work with. Went above and beyond to get items ordered and delivered. A++ More

by LOWMAXX91
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

A longer wait time! I had an appointment. It was at 11:20 & didn't get done until 12:45! More

by Kat
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Kat, we apologize for the delay in service. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

November 30, 2023

The service appointment staff member was professional and efficient. I will be back for service More

by JEFFPALKOWSKI
Recommend Dealer
Yes
Report | Print
Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

November 30, 2023

Amazing customer service. Thank you for all that you do, every time I have to come in people are friendly. More

by jdzwilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

November 29, 2023

Randy is great to work with I will ask for him every time I need work done on my edge More

by Nepa3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're so glad you enjoyed working with Randy! We will be sure to share your kind words with him! If you're ever in need of more help, please let us know!

November 29, 2023

Can't say enough good things about the service department at Gordie Boucher Ford. Highly recommended. More

by redberan1
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

November 29, 2023

The people who work there are very friendly. I really trust them with my car. More

by tamdemrow
Recommend Dealer
Yes
Employees Worked With
I think his name was Dakota
Report | Print
Dec 01, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

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