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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,895 Reviews
Call Service Center (608) 607-3724

1,895 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 05, 2023

They always accommodate me with a ride home if I can’t wait. They wash my car before I pick it up. All staff is friendly and helpful. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

It was amazing! Thank you to Jeff Beran for getting my alignment done! It was amazing! Thank you to Jeff Beran for getting my alignment done and best dealer experien More

by Cadenstepler04
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

December 05, 2023

Don't text me surveys. Don't text me surveys Don't text me surveys Don't text me surveys More

by toybrid123
Recommend Dealer
No
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello, we are disappointed to see your low star rating. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 05, 2023

They are so friendly and sincere. ..Their work on my car is fantastically well done! Thank you for being there for me when I needed you! More

by RKHACKETT2
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2023

Great service, I was kept informed throughout the whole visit Will definitely be back for service, parts department was great to work with also More

by TKE80494
Recommend Dealer
Yes
Employees Worked With
Brian and Tim
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

December 04, 2023

Staff was very friendly, kept me informed of what was going on with my vehicle More

by rjsmukowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

December 03, 2023

The man was nice . He told me I had Ford point's which helped with my paying. Very nice and pleasant. More

by Waxme11
Recommend Dealer
Yes
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Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2023

Professional and efficient Jeff the tech was very friendly and was helpful with showing me my rewards points More

by ROBSUESEITHAMER
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Report | Print
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Jeff was able to provide you with such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 03, 2023

This was not my first time. My experiences have been good so far. Thank you. More

by spirit_walker52
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Dec 04, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We appreciate your loyalty to our dealership and look forward to seeing you next time!

December 03, 2023

Amazing! We were treated with respect. There was amazing communication every step of the way. The service was outstanding and they worked so hard to get exact More

by SamanthaHug
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Samantha, we want all our clients to have a comfortable and stress-free experience with us! Thank you, and have a fantastic day!

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