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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,895 Reviews
Call Service Center (608) 607-3724

1,895 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 06, 2023

Service is prompt, informative on products, explains what is checked during servicing my vehicle with a video. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Deb, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

December 06, 2023

Just very pleasant people to work with. Very detailed in the process of the repair More

by Kayleen003
Recommend Dealer
Yes
Employees Worked With
Katie & Andy
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello Kayleen, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2023

They were friendly and answered the questions I had I'm always satisfied with thier service More

by KETE35
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

December 06, 2023

Excellent service. Helpful courteous staff. Glad that we came here Dakota was careful and explained everything that needed to be done clearly More

by Mikecavanaugh835
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Mike, thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

December 06, 2023

I dropped off my car for an oil change and they called me when it was ready More

by Elizabethamckee1968
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Elizabeth, we really appreciate your positive review! If you're ever in need of more help, please let us know!

December 06, 2023

I left while getting an oil change, my number was verified and I was told I would get text updates. 3 hours later I came back to see what's happening and my vehicle had been done for 2.5 hours and se More

by Duanespangler
Recommend Dealer
No
Employees Worked With
Elisha Lone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 06, 2023

Very friendly and knowledgeable staff in the service department Always fresh coffee and snacks while you wait More

by lmel51
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2023

Efficient, informative, welcoming. The new building is comfortable and beautiful. Will return I am done More

by MAXSONLP
Recommend Dealer
Yes
Employees Worked With
A very efficient, friendly young woman. I don't remember her name.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

December 05, 2023

Quick, responsive. The new Madza dealership building is quite nice and pleasant. Appreciate the good service. More

by PMARDUENGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

December 05, 2023

Boucher Ford was very good did a great job on my truck Would recommend them More

by WRITE0063
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 07, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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