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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
1,895 Reviews
Call Service Center (608) 607-3724

1,895 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 09, 2023

Everybody is very accommodating The service is always very good. The dealer is always neat and orderly. More

by SHERWOODNKM
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

December 09, 2023

Nah Lol You lost me at add more words to something I did not want to do but you got all the words to accept the review More

by Pags1217
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 09, 2023

Forgot to give me a car wash. Called and the lady said that I didn’t need an appointment for an oil change. Showed up at 8am the next day and was told I needed an appointment and More

by CONNIEDAVEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 08, 2023

Amazing! The best oil change ever. I couldn't wait to drive my car after a nice clean lube. More

by Philipzoul
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Philip, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 08, 2023

The bad experiences having to wait 2 1/2 hours before it was finished. That's way too long. More

by CANS743
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
Report | Print
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we apologize for the delay in service. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 so that we can make this right.

December 08, 2023

It was a very good experience. I will definitely go back. I felt appreciated and respected. More

by TOM.BRANDENBURG
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Tom, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

December 08, 2023

Attention to detail and personable service with friendly service members made this service better than most More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Dan, we're happy to hear you had such a positive experience with our team! Please let us know if we can ever help you in the future.

December 08, 2023

Easy to get to, easy to make an appointment, and friendly customer reps. My reports are easy to read. More

by jimboschu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2023

It was great, loved Ryan however I would have given 5stars but asked if I wanted car wash said yes…no car wash. Tires rotated however I had and still have a sheared cap so my mind wonders were they ro More

by DEBORAFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zoul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan service 5, front desk lady 5
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Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, we are glad that Ryan was able to provide you with such a great experience! If you have any further questions, please don't hesitate to reach out!

December 08, 2023

The dealership took care of everything we asked in a timely fashion, and the video was an awesome add on as well. More

by roryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Gordie Boucher Ford Lincoln of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

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