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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,376 Reviews

2,376 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 18, 2025

Elisha was a pleasure to work with. She was knowledgeable, experienced and efficient in helping us with our unique to us issue (animal chewed wires). She arranged rides to and from our More

by NOREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 18, 2025

I really like them, they helped me buy 5 of my last 6 vehicles, and their service department is awesome. More

by Gene Pufahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

April 18, 2025

Very professional- great service Will continue to go to Gordie Boucher, Janesville- since 1995 Thank you! More

by SEAN@GALLAGHER-GROUP.COM
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 19, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 17, 2025

Jeff not only listened to me carefully as I explained the problem I was having with my truck, but he also contacted my extended warranty dept and went to bat for me with them. I was passing through town when More

by Tford430
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beran
Apr 17, 2025 -

Tford430 responded

Thank you again for everything!

Apr 17, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

April 17, 2025

Very efficient. Courteous. I would recommend Gordie Boucher Mazda for all your auto needs. Thank you More

by Sue
Recommend Dealer
Yes
Apr 17, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Just purchased a new Mazda. It was an awesome experience working with such a knowledgable sales team. Have yet to need service. More

by JSTUPKA
Recommend Dealer
Yes
Employees Worked With
Shawn Feldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Easy in and out - transparent pricing and service, video of the things that were done, polite and friendly service, well-kept facilities. 10/10. More

by noelleaurora
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Service section was very well run. Alex did a 5-star job ensuring that I had everything I needed to return safely to the road. Didn’t get a car wash, which I thought was unusual Sidewa More

by justjohnc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service. 5 Stars
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

My advisor was very helpful and went out of her way to make sure everything was explained well and that I was 100 percent satisfied..... More

by Tlbconstruction70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

April 16, 2025

Alex was great! ! Friendly n helpful!! Thank you...Great service! We will be back for sure!! More

by BETZDIANE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hanthorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

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