Gordie Boucher Ford Lincoln of Janesville - Service Center

Had a tough time getting a common problem diagnosed. Then not really going out of their way to help with warranty coverage. I get that you can make the warranty company cover something. But very little Then not really going out of their way to help with warranty coverage. I get that you can make the warranty company cover something. But very little effort to help. Didn’t even submit a formal claim. We’ve come to Geordie Boucher Ford service department for years. I wish we would have started at Firestone instead. More

I have been a customer of Gordie Bouchers for 25 + years. I always receive great customer service. Brian is always welcoming and friendly! I always receive great customer service. Brian is always welcoming and friendly! More

The people here are very friendly. I would definitely recommend this dealership to all my friends. I would definitely recommend this dealership to all my friends. More

Jeff was very helpful in helping me choose the right tires for my vehicle and assess other work that was needed. tires for my vehicle and assess other work that was needed. More

Great service! Thank you, Laura for your awesome customer service! Arranging my car pick up and finding great deal/discounts on the car part/s. Thank you to Thank you, Laura for your awesome customer service! Arranging my car pick up and finding great deal/discounts on the car part/s. Thank you to Mike and Jesse who brought my car to the shop and brought it back to my place. More

Brian is always friendly and accommodating whenever I need work done. Works with my crazy schedule to get my truck done in a timely matter. Very professional. need work done. Works with my crazy schedule to get my truck done in a timely matter. Very professional. More

Everything went good. In and out quickly. People are very friendly. I will return for all my service work. In and out quickly. People are very friendly. I will return for all my service work. More

Happy with the service, very friendly people. Dakota helped me with a part I ordered. Loved the cup of coffee and treat as I waited for my car. The only thing I was disappointed with was I didnt Dakota helped me with a part I ordered. Loved the cup of coffee and treat as I waited for my car. The only thing I was disappointed with was I didnt get a car wash like I usually do when I get an oil change. More

Great and timely service. Updated me with the found issue and resolved it the same day. Over all a great experience. Updated me with the found issue and resolved it the same day. Over all a great experience. More

Everyone seemed very well knowledgeable. Everyone was very nice. Dealership was well organized and cleaned. Everyone was very nice. Dealership was well organized and cleaned. More