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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,288 Reviews

2,288 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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March 29, 2025

Very clean waiting area and the service is always 10 out of 10. I won't take my cars anywhere else. More

by STERKENANNA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gerber
Mar 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

March 29, 2025

Everything at the dealership was amazing from the service staff to the repair staff. Although they couldn’t get the problem fixed on this visit because the screen for controls continues to have problems, it More

by MAugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

March 29, 2025

Working now in lake Geneva for people with disabilities. ... With my unpleasant event quickly/kindly/ you with options got rid of the problem with my truck ????Thank you More

by GLENECKERMAN
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Delgado
Mar 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Always on time, always nice to work with, and they wash my car afterwards!! When the start vacuuming the interior I will be a loyal customer forever More

by NancyD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what his name was
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Friendly, fast, honest! I had just gotten back from a 4200 mile vacation and 70 mile an hour. Dust storms in the southwest and Jake checked my filters upon my request and to More

by PENELOPE5051
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

I have both of my vehicles service here over the years, Excellent service, appointment were fairly quick. Price were comparable to other places around town. More

by DNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

The staff was courteous and ready when I got there and completed in the time they gave. More

by PIBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Didn't wait long. Employees were very nice. Great customer service would recommend to my friends More

by becky.ripplinger
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Schmaling
Mar 29, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Everyone was very nice and they got us an appointment in a timely manner! I liked the walk through video of what they were seeing under the vehicle during inspection. More

by Darcie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Schmaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

100% recommend Gordie Boucher in Janesville. My family has been coming in for years- they truly went above and beyond to accommodate me during my last visit. I will be a lifetime customer becaus More

by Traci E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Derose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511