Gordie Boucher Ford Lincoln of Janesville - Service Center

Their service is Responsive and thoughtful. They are Professional and courteous on the sales side. They are Professional and courteous on the sales side. More

Did extra work without authorization which cost me more money was unhappy about direction that was given specifically twice once when making appointment and also when I was called about the extra work money was unhappy about direction that was given specifically twice once when making appointment and also when I was called about the extra work More

Everything went well and was completed in a timely manner. I appreciate all you fo manner. I appreciate all you fo More

Seems very knowledgeable about the problems that occur and friendly too! Nice waiting area also. and friendly too! Nice waiting area also. More

Excellent repair work and completed in the timeframe stated. They worked with the insurance company so I didn't have to. stated. They worked with the insurance company so I didn't have to. More

Love the pick up and drop off service. The videos they take showing my vehicles stats is helpful. The videos they take showing my vehicles stats is helpful. More

My recent service appointment was great. Everyone was very friendly and professional. I definitely recommend them. Everyone was very friendly and professional. I definitely recommend them. More

Elisha is very personable and efficient. Check in always go quickly with her. My vehicle was in and out very quickly. Check in always go quickly with her. My vehicle was in and out very quickly. More

Service was good and had great time waiting for oil change to be completed ok change to be completed ok More

It’s not a big deal, but I only got the invoice for my paperwork. I had the 60k service done and I like getting the service paperwork that shows the details of like tread life and the different things th paperwork. I had the 60k service done and I like getting the service paperwork that shows the details of like tread life and the different things that change over time. I had called my rep after I got home about the service video didn’t get sent. I had noticed on the invoice that some of my contact information was incorrect, so we got that corrected. He said he would do what he could but wasn’t able to promise the video would get sent. These are very minor issues but they are nice to have. I think things will go more smoothly next time since we did get the contact information corrected. More