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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,652 Reviews

2,652 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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December 25, 2020

My visit was good. The job was completed the way it should have been within acceptable time. Ben was amazing at getting me in for service. More

by DANKAWATSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are happy to hear you were satisfied with your recent service visit with us! Please reach out to us if there is anything else we can do for you moving forward!

December 24, 2020

My experience in both buying the car and coming back for service was a positive one. Employees were helpful and friendly. When I have called with questions, I have received a courteous and rapid response. D More

by AB
Recommend Dealer
Yes
Employees Worked With
Randy Seichter
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you had positive experiences with both our Sales and Service departments! Please reach out to our Service Manager, Sean Tompkins, at 608-754-5511 regarding your concerns about your cruise control and your gas card.

December 22, 2020

Have been dealing at Gordie Boucher for many years. I have not been disappointed with sales or service. They are always very professional and pleasant to work with. More

by DMOORE9141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Stewart
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

We are thrilled you have had continuous positive experiences with both our Sales and Service Departments! Thank you so much for sharing!

December 21, 2020

Always provides excellent service. Called to get a tire replaced. After speaking with Tim in service he confirmed they had the tire in stock and I was able to get in to have it replaced within the hour. More

by AMY59DAWG
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the review and recommendation!

December 17, 2020

can always count on a thorough inspection in a timely manner and Ben keeps me updated on findings and progress. Courteous, friendly service every time More

by unchainedmel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing!

December 17, 2020

I have been going here for years and the service and sales have always been great. They somehow always seem to fit me in when I need it most More

by MBSHIELDS1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the positive reveiw!

December 16, 2020

Was so pleased with the response I received after unhappy with my oil change experience last week. Scott Daggonhart went above and beyond to address my concerns. Very much appreciated!! Thank you so much! More

by becscrans
Customer Service
Recommend Dealer
Yes
Employees Worked With
Scott Dagenhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for giving us the opportunity to go the extra mile and make things right! We hope to see you again in the future!

December 15, 2020

Benjamins customer service was excellent. He explained everything to me. Very efficient and timely. Very clean waiting room area with complimentary beverages. Wonderful experience there. More

by GIGISHAIRSTUDIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stewart
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for sharing your positive experience with us!

December 15, 2020

I brought my Dodge Ram to Gordon Boucher. Ford for regular maintenance service. Service was completed swiftly and promptly. It was a positive experience and will definitely return in the future. More

by BMCWIFE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Boucher! We look forward to your next visit.

December 12, 2020

Service group is always friendly, helpful and informative. Sean is great at understanding issues and using his years of knowledge to explain things in detail. More

by Mike L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Mike!

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